AMAZING Teddy Bear restoration on my childhood bear!!! Thank you so much to the sweet ladies of Secaucus Doll & Teddy for cleaning him up.
THE BACKGROUND + AILMENT: I’ve had this bear for 20 years, sleep with him every night, and taken him across 4 or 5 countries. He’d been in pretty bad shape for a long time with virtually no stuffing left except in his head and back feet (and had never been cleaned - yikes), but my aging cat peed on our bed and he was an unfortunate side-victim to her urinary issues. After a few failed attempts to clean him ourselves, my partner brought him in to the Doll & Teddy at my request as a birthday present.
THE FIXES/SURGERIES: The ladies did a fantastic job getting rid of all of the cat pee smell (notoriously hard to remove from ANYTHING if you’ve ever tried), restuffed him beautifully so that he’s nice and sturdy (but not so rigid that he can’t be cuddled comfortably), they reupholstered his nose which was peeling off just a bit, and fluffed his fur up to be nice and fluffy. His fur was a kind that once it starts clumping, there’s no way to complete turn back time on those fibers, but they did a really great job of loosening it up so that it’s super fluffy and not matted down.
I’m so excited to have my teddy bear restored and I’ll try my best to continue to preserve him while still being able to cuddle with him going forward.
The ONLY complaint I could even think of is that the timeline on the fix was a bit long with no real definitive, BUT they were very upfront about the fact...
Read moreAbout a month ago I made an appointment with Secaucus Doll & Teddy Bear hospital after doing endless research and reading every review and article on the business. My teddy bear of 25 years was in desperate need of restuffing, a ”fur” cleaning, and a new outfit. I brought my bear in person to the hospital and the Doll Doctors were absolutely wonderful. They understood the sentimentality of my bear and assured me that she would be well taken care of. Less than 3 weeks later and I have her back and she’s amazing! I asked them to preserve as much of her original character as possible, which they did, and they did an incredible job with her new outfit. She turned out perfect. I’m so grateful for the time and care they put into fixing up my teddy and highly recommend giving the Hospital your business. The operation cost about $360 and it was well worth every penny. Thank you to the...
Read moreMy girlfriend just informed me that she took a teddy bear to get fix a few weeks ago. She previously got this same teddy bear fixed a few months ago by this same place. The teddy bear stitches they put around the stomach didn't last. However, she was shocked that the price of fixing her bear had increased, from $38 to $200. When she decline service, they bought the price down three dollars less to $198 (this is without the washing of the bear.) Unbelievable, I ask her if she was sure that she only paid $38 dollars for the first repair....she then showed me her original reciept of payment. My girlfriend was considering taking the bear back to get it fix because its a childhood bear, but, I informed her they were price gouging. Most likely because of lost of money during quarantine. Please beware of...
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