A2Z Wine Club of Secaucus — Local services in Secaucus

Deserves zero stars. So I use to live around the area so when my boyfriend would come visit me from Brooklyn, we would come to this liquor store to buy alcohol. On the first visit to this liquor store alone, my bf told me that a staff member followed him around throughout the store. He brushed it off, grabbed what he needed, paid and left. He did mention how uncomfortable this employee made him feel and that he would not be returning. Today, he happen to be in the area and looking for mini champagne bottles for my birthday party. As much as he did not want to return to this location, he figured he’d give it one more try. And just as he expected, another unpleasant encounter with the staff. One staff member followed him yet again. I asked my bf to take a picture to decided which bottles I wanted as they will be part of the decor for the party, and a staff member asked him that he couldn’t take pictures. Not a big deal, however, when you continue to have Unfriendly encounters with staff at a location, you are bound not to ever do business with them again. This establishment and staff should improve on their customer service and treat all customers equally. As for us, we will gladly drive the extra miles to avoid ever setting...

Stay Away. Super Racist owners.

Came into the store with a couple of friends yesterday and was treated like a second class citizen. My friend from the city asked if there were any small sized white rum options available. The owner told us "No, Its over there somewhere!". I decided to brush it off and look for the bottle myself. I found a bottle of cruzan and headed back to the line. The owner was behind the counter and proceeded to show dignity and respect to the white customers in front of us. After their transaction was complete, we put our items on the counter. And in a rush he snatched the bottle from the counter and rang them all up before we could tell him that they were being paid for separate. When we informed him the items would be paid for separately he copped and attitude. Tossed the bag and walked away. His son came over and finished the transaction. He walked over to a staff member and proceeded to talk in hindi presumably about us because that staff member started laughing and looking at us.

I told him to have a blessed day and left. Stay the hell away from this liquor store, owners clearly have no idea what the hell customer service is. Bad enough they show no respect to our servicemen in the...

old bald man at the register is very rude. there's a $10 minimum for card purchases so i paid with cash in my pocket and was .20 cents short. he basically is in a bad mood 24/7 but lately has had a really hard time of keeping himself from being nasty to people.

i've seen some of the other responses and the experience for me was similar. old bald man at register is rude to people and when they go online to write a review they say something along the lines of "we're sorry for the inconvenience we'll forward this complaint along to our team etc.," but they really don't care because the same rude bald old man has been working at that register...