Waterworx Car Wash — Local services in Shalimar

TERRIBLE car wash. I do not recommend going here. After the attendants finished with my $16 basic wash I attempted to wipe off some water spots that had not been wiped down. Another attendant then came over to tell me that I was not allowed to wipe the water spots off my own car, that they "would take care of it." Needless to say, I drove off with those same water marks along with many other unfinished annoyances. I'm not one to call an establishment and ask for a refund or even complain, nor do I ever write online reviews, but after getting home and inspecting the car further, I decided I had to ask for, at minimum, another drive through the tunnel. I spoke with the manager over the phone, explained the situation and told him I would just like to drive through the tunnel instead of getting another wash, which all was agreed to. When I arrived back to the carwash, I was told by the same manager that I would have to pay $5 to drive back through the tunnel. He said that since they couldn't give me a refund, and that since I didn't want them to spray abrasive chemicals to "re-clean" my vehicle, that I would have to pay the $5 in order for it to be "worth it" to them. I, first, do not want to take my car to a carwash that does no where close to a complete job, and secondly, I do not want to support an establishment that handles a complaint in a way such as they did. I write this review in hopes that other people won't have the same, unfortunate, negative...

I REGRET not reading the reviews prior to going on my lunch 3/20/2019. They advertise "Christian Business". Sorry, but not even close. Management is very shady, and not customer service friendly. I went back in December, paid 17.00 for inside and out cleaning. It was less than cleaned, but I overlooked it thinking perhaps short handed, or something of that nature. I went back yesterday, and experienced the same bad cleaning job. I had to get back to work, so I went back today on my lunch, ask to speak to the manager, Mitch. I will say he did look over my car, and agreed it was unacceptable, however, he stated management DOES NOT refund poor service. They can, but will NOT. They force you to use them to make it right, or too bad so sad. Yet these are Christians. I should not have to go to a place of business a 3rd time for them to make it right. I will never ever go there again nor ever recommend them. It literally looked like an 6 year old cleaned my car. Windows were so smeared, floor was only partially vacuum ect. I'm in complete disbelief they continue to be allowed to run a business like this. Absolutely heartbreaking how they pocket money for services not...

Worst service ever. I was told to pull in the sun up and waited for over ten minutes while the water-spots dried to my vehicle. Then I was left there while everyone elses car was serviced before mine. Two other cars were serviced while I still sat in the sun. Then I was followed as I went to Dollar General to get my keys so they could move it. I left the store and followed the worker back to my car and he put my keys on the dashboard and walked away. I told him I was pissed and I explained there is a new policy where I was supposed to leave my keys. I had been going through this car wash for over 20 years and never had such bad service. Even had numerous vehicles when I was law enforcement serviced here. I will be definitely telling everyone not to come here. In fact I will reach out to all contacts and all friends. I was threatened by th manager he would call his brother which was a policeman. I felt threatened was told to shut my mouth and especially as a disabled Veteran what has this place become! I talked to another manager and asked for a refund and he said services were already done, very...