Shoe Dept. Encore — Local services in Shawnee

Will not be back. Employees will not allow you to browse in peace. While the selection and prices are good the employees follow you around asking questions constantly while you try to shop. I work in the same mall and these people see me daily, I have gone without and provided for my kids and now I'm in a position to finally treat myself and can't go shop there in peace. In less than 10 min of browsing I had 4 different employees come up and ask me what I was looking for, but not in a friendly way, all the employees were within 20 ft of each other so they could hear and see that I had already been greeted etc, it was like they were treating me like a thief. I have never stolen anything in my life and I did not have a large purse or backpack, I was holding my wallet and wearing normal fitting clothes and an apron that had very small and visible pockets. 8 had purchased 2 pairs of shoes about 3 weeks ago and wanted to get a 3rd pair but I went somewhere else instead. I am autistic and have C-ptsd, it's hard enough to go shopping without employees...

I went to go get my son shoes yesterday. The girl went back to go get the left shoe and grabbed the wrong shoe so now I have two different shoes and can’t even let him wear his new pair of shoes today until I go get that fixed. Whoever grabbed the shoe did not even check to see what this shoe was before they went back to grab it. It really upsets me because I was just trying to get him matching with his shoes and his dad and now I wait to get it fixed at some point in the midst of all errands to run today. I have to be in okc today before the store even opens but now I have to wait until I get this little inconvenience fixed. Not to mention the one she looks worn and...

Yesterday I bought 5 pairs of shoes in the store. When I got home one pair was mismatched (one women's size 7 and one men's size 7) when I called about it I heard a manager in the background say they need to be here first thing in the morning and they BETTER have a receipt... Well, I drove the hour back to the mall today to exchange it (with my receipt) and the manager still wanted to act like I may have stole the damn things. I'll make sure to give my money to another store from...