Pulled and gave my order to the girl outside taking orders, I'm about 4 vehicles ( a wait of about 10 minutes )back finally get to the widow pay and wait to get my order. I waited about another 5 minutes look in my rear view and what do I see but girls coming out and delivering drinks to cars three or four behind me, so I asked what happened to my order and why are the people behind and got there way after I did and I wanted to know what made their order more important than mine. Granted I was upset and maybe I could have more polite but last I heard it's supposed to be first come first served. Then this Wench from inside comes to the window and tells me she's going to call the cops on me if I don't be quiet to which I replied that if you would have treated my order like you treated the people who got there after me I would have been gone already so the coffee is good not great, customer service sucks unless you are at the back of the line. It's sad that you can't get a cup of coffee from a drive up coffee shop in less than half an hour because they are more interested in waiting on the back of the line and for the amount of time I waited in line should have been more than enough time to get the order my ready and to see them running drinks out to cars 3 and 4 back isn't right. So I don't guess they need my business cause they sure didn't seem to care...
Read moreI come here frequently and always get a white coffee cookie breve. Since the first time I tried white coffee I have not been able to switch back to regular coffee.
Fun fact, white coffee beans are higher in caffeine than your normal dark/light roast coffee, due to the beans being lightly roasted. It is not for everyone, as it does not taste like coffee. There’s more of a nutty taste, which makes it the perfect pairing for fun flavors like strawberry or banana. It’s the perfect start to the morning or a busy day!!
Dutch bros is the only coffee shop here that sells white coffee. Not only do I get an amazing cup of iced coffee each morning that’s makes for a great start to any day, but the service is truly incredible. I love each individual working at our Shawnee location! They are all so friendly and happy. And I love seeing people happy when they’re at work!
Coming to Dutch Bro’s in the morning and grabbing my coffee is the highlight of my day!! Everyone at the location is truly amazing.
Even on days when my coffee may have been made wrong, the broistia’s are more than happy to correct my drink. I can honestly say I have never had a bad experience here!
Dutch Bro’s is my favorite coffee stop in Shawnee!!!! They have the best coffee, and some of the most amazing...
Read moreThis was my first time going to Dutch Bros, and I am glad I picked the Shawnee location as my first time. Not knowing what to order, I asked the employee that was helping take my order who also happened to be the store manager, Dawson. He was very helpful in directing me what the classic favorites were, what his favorites were, and what he would recommend. After taking my order I sat to wait for my drink to be made and was observing the atmosphere. This was truly a great sight to see. It was a very cheerful experience watching how Dawson managed his team during a busy rush hour. It led with confidence, but also made it a fun enjoyable working atmosphere. When my order was ready, I asked the employee who gave me my drink, “Is it always this cheerful when working here?” Her response was, “Always!! I love coming into work everyday, Our manager truly understands all his employees and tries his absolute best to make it a fun place to work.” Once I left the story in a reasonable about of time even in rush hour, I was really impressed with the drink that Dawson had recommended. I will be definitely returning to...
Read more