Dollar General — Local services in Shelbyville

More inventory to select/purchase compared 2the newly built Dollar Store beside Hucks/Goodwill here in Shelbyville. More often than not my digital coupons will not work @register. An associate then has 2go check & c if the item is sale priced on the shelves, & call 4help 2overide transaction. The employees aren't keeping the sale items marked down in the store 2reflect digital coupons. Also the floor always has numerous carts in the middle of the aisles & or blocking customers from getting items on the shelves. Of course u can push them out of the way but most are quite heavy & as a customer u shouldn't have 2work 2acquire the item u want/need 2purchase. More employees are needed @this location 2stock shelves/unload carts as soon as the freight has been unloaded as well as employees 2ensure items on floor are put on sale 2match weekly...

The Dollar Store here in town will be 5 stars in staff, stock & organization one day & the next be 1 star across the board. That is the truth. Sadly I have had more 1 star interaction with staff. There is 1 lady that is always polite & helpful each & every time. The store manager is disrespectful to staff & customers pretty regularly, sadly. More often than not isles are blocked by stock carts. But I think we've gotten to a place where this is acceptable. We see it as normal. Just like the long lines, 3 employees in the store, 1 register open, 10+ people in line & 1 employee sitting in the office & the other outside smoking. Customer service is a myth, like Big Foot. We've heard of it but so few of us have actually witnessed...

The DG at 21 Village Plz, Shelbyville, KY is absolutely unsafe! At 5:45 pm today 1/3/23 I was shopping in the store. There is only one employee manning the store alone by herself and the isles are totally cluttered with carts, loose product and dirty floors!

This store is so cluttered that it is NOT handicap accessible yet alone with a person with a shopping cart or children. People cannot find any thing and are b-itching about the clutter and overstock blocking the isles.

This needs to be reported to the State Fire Marshall!

Totally dissatisfied with...