Belk Outlet — Local services in Sherman

I generally like to be left alone to make my clothing purchases- - unless I have a question. My recent experience was GREAT! And what made it that way? Good quality products, a fantastic sale and an excellent sales associate. Gayel was amazing, incredibly helpful, steered me to where I needed to go, suggested items for my 29 year old daughter who is transitioning after the weight gain of a difficult pregnancy-- in short she was/is knowledgable of the product lines, sizing, trends and one of the most pro-active sales associates I have dealt with in many years. Give this woman a raise--- she gets 5...

Really like the store but the customer service really needs a lot of attention, I even spoke to the store manager about how the young lady in the shoe department ignored me he ask that I give him a chance to correct it so I did and I’m sadly reporting that I received the same bad service as before. Will probably walk on pass it next time I’m in this shopping center. If I want to do self service I can do that online. I had just started buying my makeup there but not anymore , I will find another store. Very Disappointed. Very sad that the manager has allowed his employees to ignore...

Went in to test purfum. Liked one and asked for a sample to take with me. The CSA said they had no samples, but would give me a tester. I asked her how was I supposed to wear that? She said they don’t give out samples. I replied how unfortunate for Belk because before I will buy a purfum, I have to wear it first to see if I am going to like it. Belk just lost a customer. I went to Dillard’s and they were happy to provide me not 1 but 2 samples. I will go back to Dillard’s to make...