Green Market Natural Foods & Vitamins — Local services in Sherman

I use to love this store. I have been a customer for over 5 years. I live in Oklahoma and drive there to shop. I had a horrible experience with the manager Gal. She has bad customer service and racist vibes. So I called first and asked if I could get a refund on my items and she approved it. I drove up from Oklahoma. I was at the register proceeding to get my refund and while the young lady was ringing up my returned items. Gal glanced over and seen a price of one of the items and said “ Oh this item is expensive. No we can’t do a refund. I’ll give you a store credit. That item is to much. I was like you told me twice you would refund me my money. She said no I’ll give you a store credit. I couldn’t believe she switched it for no reason at all. She could have refunded me plain and simple like she said she would. Most of all the items in that store is expensive. She lied on the phone and in my face. She was rude and disrespectful. You do not treat customers that way. I will not be spending my money...

Coming from Dallas I was dubious about this store, but boy was that a wrong assumption! They carry a larger variety of foods from the list I’m allowed to eat on the Autoimmune Protocol than any other organic, whole food store in Dallas! You can buy your favorite products in bulk and save money, too. They gave lots of Cassava products and a great selection of flour.

I buy my organic produce elsewhere, but prepackaged food is a win, win here! Mostly kind and helpful staff with a few rare exceptions. It’s a smidge pricey, but that is just the norm for chemical free, organic, food for people with specific food...

I love the store. I'm so glad it's expanded and that it has what I need. ... But no one knew where anything was. The employees should be given a tour of the store; signs should be posted to list where certain categories of vitamins, minerals, herbs et al. are. ... I was told at the back counter that they had "Rudi's" gluten-free bread there, but they did not have Rudi's Spelt bread. Why not? It is the best there is! ... Management should get every employed on the same page in the store, so they could actually HELP customers. Thanks for allowing me to give...