The UPS Store — Local services in Sherrills Ford

As a frequent customer of the Sherrills Ford UPS Store, I am consistently impressed with the level of service provided by Nelson and his team. Their attention to detail and customer-focused approach is unparalleled in the industry.

From shipping and postal services to printing and freight, this UPS store offers a one-stop-shop for all of my business needs. The staff is knowledgeable, friendly, and always willing to go the extra mile to ensure that my packages are properly shipped and delivered on time.

One of the key reasons I continue to choose this UPS store is due to the exceptional leadership of Nelson. His dedication to providing exceptional customer service is evident in the way he interacts with customers and trains his team. He consistently leads by example, and his team members reflect his commitment to excellence.

Overall, I highly recommend the Sherrills Ford UPS Store for anyone looking for a convenient, reliable, and customer-focused business services provider. The team, led by Nelson, is truly a standout in the industry and sets the bar for exceptional...

Please be cautious using this store. Not all employees are trained properly.

I ordered a phone through my cell phone provider and one of the employee's answered a phone call and rerouted my new cell phone to Miami, FL (800 miles away from original delivery location). The person on the phone per the employee had a thick accent and sounded like a man (My name is Lauren). That employee accepted a prepaid label via a bogus email address and shipped my package out the same day.

The Employee did this without verifying identity or seeing/speaking to me in person.

Now if you have worked in customer service before you know the no.1 rule is no changes over the phone. This employee made a giant mistake that could have costed me over $1000.

Fortunately, my phone provider took care of me.

The manager was helpful in the aftermath, but regardless this is major error, and no number of pleasantries will repair this store's...

I was ready to love this store, we have used UPS a lot and plan to continue to do so. We are seniors and my husband was planning on voting mail in absentee. We made an appointment for today for a notary and even stated it was for absentee ballot help in our appointment request from last we week. We got a confirmation that the appointment was good to go. We got got there, had to wait for the appointment, which we were on time for only to be told that they don’t do absentee voting because the state says it has to be free. So they choose to be unpatriotic and refuse to help senior citizens with voting. Now they could have saved us time if they contacted ahead of time they don’t do this, or blasted it on the website, but the fact that it’s not publicly announced by the company makes me question the motives. Because if it was truly money, they just lost all...