Authentic Cuts Barbershop — Local services in Shorewood

My 3rd time going there to get my son's hair cut. First time was no problem at all. Great cut, even got my beard lined up. Second time, we sat around for about 20 minutes then I just walked up to the female barber that was there and she cut my son's hair at that moment. Wondered what took so long in the first place. Third (and last time) going, I talked to the guy the guy that cut my son's hair the first time on a Saturday. He told me that he had some people ahead of my son and it would be a minute. No problem. I got his card and set up an appointment for Monday when I was there. The barber told me "Monday is pretty wide open so that's fine". We agreed on Monday at 4pm. I called him twice throughout the day to confirm the appointment, even calling the shop to see if he was there when he didn't answer the first time. I was told he wasn't in the shop but should be there later. I called (2nd time) at 3:45pm to confirm the appointment and he didn't answer. I took my son to the shop and was told the barber wasn't going to come in today and that it was going to be an hour wait. Not going back to this shop again. Why have a card and set an appointment if the barber isn't going to be able to be reached. Very unprofessional.

(KIND OF UNRELATED) About 3 weeks ago, I had an appointment with the female barber that cut my son's hair. The day of the appointment (9:00am), she texted me and said she needed to change the appointment to 11:30 am. No problem. It was later than expected, however it was still cool. I get to the shop and her station is empty. She texted me at 11:35 and says "Oh, I think I forgot to tell you that I don't cut there anymore". Come to find out she is at another shop in Joliet (15 minutes away). How do you forget to tell your appointments you don't work at the same shop. That's not this shop's issue, however there is just a lot of poor service associated...

Amazing event to do for kids, free haircut before school, shoutout Abel for that. BUT terrible barber experience with Jay the “barber”. He’s the first barber on the left side as soon as you walk in. Dude was mad for NO reason. I took my little bros just before 10am, the time the event started. One of my lil bros was the second kid he had cut. He was mad that my little brother asked for a crop top and taper the sides?? Shook his head, and even took the initiative to ask Abel “what kind of haircuts we doing for free?” Abel goes “whatever is in style right now” Jay goes “like what” Abel goes “trending haircuts like fades, tapers, crops.” Jay is mad that my little brother requested literally what Abel said is okay with?? He proceeds to give him a so called taper that’s just laughable and embarrassing for him to do honestly (first picture). He calls my second brother next and asks him what he’s getting and my brother says “taper with a trim” and yet again Jay shaking his head mad for no reason. Again, another terrible taper if you want to even call it a taper (second picture). I get its free haircuts, but no way this is what a 12 year experienced barber should be giving out😂. I didn’t know Tapers were a huge issue when they are easier than fades… Every other barber was giving kids actual tapers and fades, in a good mood, talking to the kids and Jay tripping over a taper? Why work free haircut day if you’re going to get mad within the first HOUR of the event over a little KID asking for a taper. Shoutout Abel and everyone doing great for the kids, Jay doesn’t belong next future events. Don’t...

I just moved into town, I got home from work looking around on the internet for a barbershop, I called this place, asked if I need an appointment, the guy said walk ins are ok I get there one of 2 barber asks me if I had an appointment, I replied, I just called and he said have a seat , a customer walks in half hour later I don't know if he had an appointment or not, so when I walked in he should've mentioned there was one person before me. I don't think he had an appointment and he go's before me while the other barber is still with a customer he finished cutting his hair they walk out and sitting there an hour later, the only words ever said to me was when I walked in , they didn't even greet me just asked if I had an appointment and to sit and wait the other barber never said anything to me and I was left in the waiting area clueless at this point I don't know if the 2nd barber went home or if the first barber was going to cut my hair, bad customer service, I will not be going there , neither will my 3 sons, bad...