Buckle — Local services in Sioux City

My best friend loves Buckle, but this experience was truly unsettling. A pair of middle-school girls lost a phone before we had entered the store, and decided that we had stolen it. Instead of helping the girls search for the phone, the employees pointed fingers at us. It was incredibly uncomfortable, as we had just entered the store and hadn't touched anything. One of the girls finally found the phone, on a shelf in plain sight. Instead of apologizing, the girls claimed that they had "already looked there." When we were checking out, the clerk said that she never thought we had taken the phone, that we "didn't seem like the type." Overall, an...

I had reserved items from the app. When I went in I was told there were no holds. I explained that I have a lot of anxiety and don’t like being approached by everyone and that’s why I shop the way I do. Drew completely understood me and helped find all the items I had previously reserved. He was readily available for assistance. Got me in and out! What started off as a disappointing experience actually turned into the best one at any Buckle I have been to. Thank you Drew for the BEST service! I look forward to shopping with you...

I was looking for jeans today and decided to stop into The Buckle and not one person said a thing to me or offered to help. I usually don’t have this experience at any of The Buckle’s where I live. I was thinking of buying some jeans, but the decided not to give this Buckle any business due to the worst customer service I’ve ever experienced. Thank goodness the workers in Omaha are way more friendly. I will never go to this store again. Horrible customer service. Will be giving the corporate number...