Scheels — Local services in Sioux City

I have been shopping at this store for over a decade. I have been followed, watched, and not been helped multiple times. During Christmas I put back a handful of items because one woman followed me throughout the entire store. I'm half black and this type of thing happens to me all the time. I've worked retail for years while in college. Most of the time I ignore it and deal with the fact that's just how things are. Today was different I went to Scheels to get some new workout clothes I hit up the nike section like I do everytime I go to the store. There were two girls at the clearance rack, staring at me the entire time I was browsing. I couldn't even look at the sale stuff because they didn't move just kept watching me. I took 4 items to the fitting room 2 sports bras, a tank top, and some leggings. I've been hitting the gym lately and wasn't sure on what size to get. The girl at the counter asked me how many items I had. I showed her all 4 hangers, she gave me the room closest to the front. I tried on everything and was torn between the two bras, being the typical girl I am I tried them on multiples times before realizing they are the exact same thing just different colors and I don't need both. I could have left everything in the fitting room but because I've worked in retail I think that's rude and brought out everything giving the girl the bra I didn't want and telling her thank you! I then proceeded to go around the corner and look for a new pair of work shoes. The girl must have not seen me because she and a few other girls who had made their way to the fitting rooms proceeded to talk about me. The original girl who helped me picked up the phone and called what I imagine was security, a manager, or someone working the register. She described multiple times a "tan girl" who had tried on some bras and top and didn't give everything back. She talked about watching me and continued to talk about me. I stood there and listened I wish so badly I would have confronted her, but I didn't want to be the stereotypical "angry black girl". I walked away and continued to look at shoes I called my fiance and told him what happened? While on the phone I was stop twice to ask if I needed help. I made my way to the check out and a group of at least 5 girls stood up front and watched me check out. The guy who rang me up asked if I found everything alright. I let him know that he should maybe let someone know the girls at the fitting room should watch their conversations in front of customers. He apologized. The phone kept ringing at his register, I told him. I don't think she thought I gave back all my items. He just said Oh. I left the store so upset and regretting that I even bought anything. I sat in my car and decided it was unacceptable to just let this go. I went back into the store and asked to speak to the manager. By this point I was so upset and started crying. Travis was very kind and seemed to take my concerns seriously. Stated the girls were teenagers and that's not the culture they promote at the store. I thought that was unacceptable, I was a teenager working in retail and regardless of age it is never acceptable to disrespect someone especially a paying customer who comes into your store. Travis told me he would address the situation and that my concerns didn't fall on deaf ears. I told him my fiance told me I should return what I bought, he told me he would understand if I did but hoped I would give them another chance. He gave me his card and I left feeling just as upset. Unfortunately, this is the only place I buy my workout clothes, but I feel like I should go back and return it. The store shouldn't profit off me after their employee treated me this way. I may just have to travel to Sioux Falls and Omaha from now on. I apologize for this long post and I absolutely hate when people leave bad reviews and complain, but this experience was so much more than just poor customer service and...

Went to scheels to look for some shoes and I typically like to buy men's shoes so I go over to the men's section and I was greeted then instantly told the women's section is on the other side. What if i was shopping for someone else ?? I said thank you, and kept looking at the men's. I was speaking to one of the workers about the hiking shoes and he instantly tells me they don't have my size and then told me again where the women's secrion was. I then asked him so you carry none in this size in every shoe? And he checked one random pair and said no just this but it's the size is too big. I then ask ok what about these pairs? He checked one i pointed out and said no. Then AGAIN told me where I can find the women's shoes. I leave and go to the women's section. I was only greeted with a hello. Then I watched 2 other customers be asked if they need help with anything and how they can help them and the workers helped them instantly. It was such an unprofessional experience with these workers. I felt since I was a women I was not allowed to shop in the men's side. And then felt disregarded in the women's section after watching 2 out of the 3 workers quickly ask if the other customers needed help. The other worker was just standing there and when I rolled my eyes and scoffed over all i just encountered, she snickered and said "you doing ok?" Seriously? What a joke that entire...

AWESOME work by bicycle repair department. Jason was very courteous and helpful, besides being very knowledgeable! I had a local bike repair shop try to fix a noise in my bike, and after almost $200 and 4 visits, they couldn’t figure it out. Jason diagnosed the problem and fixed it in 1 day, for a VERY minimal cost. I ended up buying a bike rack for my vehicle while I was there because of the terrific customer service by the department manager, and an unbelievable price. I live 1 hour away, but will bringing all my bike business their way. Updating my review: stopped by to pick up my bike rack, that they held for me until I got a hitch installed. Once again, Jason came through with great service! He could have just handed it over to me, but he was kind enough to carry it out to my truck, and show me how it mounts, as well as explaining what I need to do to mount my other vehicle (with a smaller hitch). I appreciate the friendliness and respect he...