My daughter spent $55 dollars after coupon discount on a killer klown outfit and was so excited until we got home from the store an hour and a half away to be disappointed over the costume being ripped and there was makeup all over the inside of the collar as well and not just a little bit, but almost completely covered in foundation and face makeup. Costume must have been returned by someone and was not looked over by staff before returning it to the shelf for sale. Contacted customer service and was told I can ship it back to the company but would have to pay shipping. And they can’t ship a replacement to us beings it was an in store purchase. Ridiculous! And trying to call the store is pointless, when you get a recording stating everyone is busy and then it just hangs up on you. No option to even leave a message. I will never purchase or allow a family or friend to purchase from here again. This was the Sioux City, Iowa location. Which as said above is an hour and a half drive from my home. Special trip for absolutely nothing and a...
Read moreI am not a fan of Halloween but I still take part in dressing in costume. I have a very real fear of clowns...anxiety attacks and all. (obviously I know they are Halloween "musts" and will be in the store) but I can avoid when possible and last year did so just fine. When i walked in this year, that was the first thing in my line of sight so I felt anxious and overwhelmed instantly. It definitely is an ok place when you have ideas on what you want to be but when I had no clue, oofta!! There was no order to things...which only added to the overwhelming feeling. Just not a good experience this year. Ended up leaving empty handed...prices...
Read morePrices are kinda high, but it's a seasonal specialty store, so I'd expect to pay more. They have a good selection of costume & accessory choices. They also have unique home decor items, including licensed items from popular movies. A of today, (10/29/21) they had just received a delivery the previous night & staff was working to put out over 60 boxes of new products (a friendly manager shared that with me.) Look online for a coupon for 10% off a single item. It was fun to walk around & look at everything, and staff was friendly & helpful. Go check...
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