I’m not trying to be that person, but I went to buy a book for school and during checkout, I was asked did I want to get magazine subscription and I kindly declined. The cashier, who was male, told me it would be very easy to cancel and that I had to cancel it before the end of the month and that it would really help the store. I still said no, and he still proceeded on to tell more how after I cancel I would have NO problems with it charging my card as long as I canceled it before that date. I finally agreed, because I thought I was being helpful. I cancel it before the date and nothing was ever charged to my card. That was November and now it’s February. A charge of $75 was attempted by the magazine company and I’m furious I was told as long as I cancel BEFORE THAT DATE I would be ok. Please tell your employees to not give out incorrect information and if a person is hesitate or refused the 1st times then that’s...
Read moreThe representatives at this location are great! I had the best Manga conversation with them for a good 20 minutes while they helped me place an online order for the new Demon Slayer boxed set. I could have placed my order myself the night before, but thought that I could just pick it up in store in the morning on my way to work. Little did I know that it was such a hot item and a collector's item at that so it was already on hold/purchased by the time I got there the next morning. They offered to get order it for me and since I had time to spare before work, I let them. Very funny and entertaining group of employees with a fabulous flow and camaraderie. Definitely going back for my...
Read moreSelection trending toward more toys and collectables. Most retail book stores have similar pricing so variety and quantity are of importance to me. I grow frustrated at this location always hearing "We can order it". Magazines are a dwindling thing in today's world, but quite a few are still published, I found their selection lacking and only slightly bigger than the big box store. Employees are polite in general, but last few times seem more interested in conversations among themselves than a customer waiting. They the only game in town. You might want to pass and make a trip up the road to another bookstore 30 mins or so. (search engines are...
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