Yum Tra Slidell — Restaurant in Slidell

So my mother came down from Lake Charles this past weekend, and we decided to go to Yumtra in Slidell, LA, formerly Ding Tea. I have had several Dubai treat experiences from several different businesses; well, on this particular day, I ordered myself and my mother a Dubai Royal drink and it didn't look ANYTHING like the picture but that's forgivable, what is not forgivable is that the pistachio cream on top tasted as if it was spoiled. The drink was not consumable; however, I was willing to settle for another drink, even the same drink with ingredients that were not spoiled. I did not ask for a refund. Yet, there was no resolution. I left without a product to drink or my money, not to mention the rudeness from the employee. I would say I am easy to talk to and consider myself reasonable, but yesterday I was mistreated by an individual at this business. This business does not honor the flavors or items on the menu, nor practice good customer service. They will no longer receive...

I’d give it a 5, but the interaction with the male cashier was very uncomfortable and odd. After I selected the tip and was about to pay, I inquired about the rewards program to confirm it was the same for every Yum Tra location. I regularly visit the Biloxi location and didn’t want to miss out on points. He snarkily commented about if something is apart of the same corporation he’d assume so….. Then continued to be extremely passive.

Yeah, I asked because when I entered my phone number it prompted me to enroll. Different rewards program system? It is a franchise… not a chain. Guess I missed...

I don't know how they ever got any good reviews. We ordered two Dubai Royal drinks. The green stuff on top tasted like swamp water. They did not offer a refund a replacement drink or a refund. We didn't want a refund we wanted a decent tasting drink. This is not my first experience with bobo tea shops. But this is the first time I have ever ordered from ANY type of food place that the establishment would not stand behind their product. And the girl was very rude about it. She wanted us to pay even to remake the same drink. Needless to say we left both drinks basically untouched at...