Rumble Boxing — Local services in Somerville

THIS BUSINESS IS JUST A DEN of THIEVES

Please read until the end. You wouldn’t want to be a member here. Even if you want to get refunded for this absurd situation they made, they will NEVER refund you and call your work place LOL

First, I had a serious sudden pain in the morning and I had to cancel the class 30 minutes before it start because you can’t workout when you’re sick, right? I went there the next morning and no one mentioned anything and I just apologized to the instructor for not attending yesterday because I was sick. and guess what? $15 charged to my card automatically. *I’ve never heard any cancellations policy before and I also have an unlimited membership. I emailed them to refund and they’re saying that it’s not their problem and to contact the franchisee rather than the parent company

Secondly, this is where things get absurd. I went to attend a class yesterday after being charged $15, however the whole business was not open because of the building being locked out. NO ONE SENT ME ANY notification about it and I had to waste my time and walked in the cold there and back. There was a staff member who was waiting apologized to me and got my phone number again to get a call from her manager. And guess what? NO ONE CALLED ME BACK or explained anything and then charged me ANOTHER $15 for missing a class THEY CANCELED!!!!

*UPDATED: It has been 2 months now and still no refund and they ignored my email so I had to end up starting a small claims court claim as I mentioned it to them several times, and guess what? They directly called my work place instead (after stalking my LinkedIn account and where I work lol) and told my manager saying that I'm threatening them to get MY money back. It was from a corporate sales manager who apparently thought they could harass me into silence, so all these branch locations must be the same...

Rumble boxing is such a Great workout. I have always been a bit of a gym rat but I get bored so easily and need to be moving and challenged, always. I have a very Rigid routine, 6am’er all the way…. This is by far my favorite of all my gyms; ILKB, Title, Spinbox… and many more. The gym is newly built, super clean (which is important to me), and it’s a big family- welcoming and friendly and always happy to see you and hit milestones with you. EVERY trainer rocks, I’ve never been able to say that at past gyms…we all have our favorite “person” (aka instructor) but Rumble has done a great job finding the best of the best. I Love taking classes with Kevin (because he’s loud and wide awake at 6am and meets my energy level), Adrian- he brings the fight, he gets you amped up, and he keeps you motivated, and Katie H.- small but mighty… watch out for that one… she is a ball of energy and her gym voice does not match her tiny human voice. She makes you work hard. I LOVE RUMBLE… joining this COMMUNITY was the best decision I ever made. The owner and general manger are fantastic, and fair. I have had to cancel due to injury and my long commute and backed up traffic on the way, I called and explained and they canceled without a problem… the cancellation policy made me very nervous at first but it hasn’t been an issue for me. I truly adore the owner…with previous gyms, it’s been all about money hungry owners and this one is nothing like that.she even takes classes with us. She is very humble and just one of us! The general manager is the reason I joined, I knew from the minute we talked that this was the the gym for me and it had been a great fit. THANK YOU RUMBLE for everything you do or us...

I can’t say enough great things about Rumble Boxing at Assembly Row! I would recommend this gym ti anyone and everyone no matter where you are at on your fitness journey! The crew at assembly make it feel more like a community instead of just a gym. Heather is absolutely amazing and makes you feel welcome the moment you walk through the doors! Mikayla and the rest of the front desk crew are always welcoming you with a smile and already greeted me by name the first week I had started! I have my regular classes that I go to every week, and those trainers are the absolute best! Shout out to Cara, Kevin, and Ali! I have been to plenty of other classes as well and you truly can’t go wrong with any of the trainers at Assembly! They all are so amazing and keep you motivated through the whole workout! I could go on forever on how great this experience has been for me! No matter if you are a beginner or have boxed before this place is for you! 10 out of...