Johnson Elite Orthodontics - South Jordan, UT — Local services in South Jordan

Be very careful when choosing an orthodontist. Make sure you get at least 3 consultations, they are free. Really make sure you research your orthodontist and don't think their 5 star reviews are all real.

I first came to Dr Johnson in 2021 for grinding my teeth at night. Keep in mind that my teeth were aesthetically perfect. He took a bunch of images and convinced me that I needed Invisalign because my jaw was "severely out of alignment". He told me that he could fix the issue within 6months. He also ripped apart my natural smile saying that I had a ton of imperfections. Well fast forward to having Invisalign for almost an entire year and throughout the process I let him know that my teeth were looking weird and I wasn't happy with the way they were turning out. He took my perfect teeth and made them so ugly I wanted to cry every time I looked in the mirror. My back top molars and bottom molars almost completely disappeared into my jaw, causing my jaw to no longer be defined and causes big gaps on the sides of my teeth to where I was chewing on my tongue at night.

When I went in to get the Invisalign taken off, he was upset when I told him I was unhappy with the results and that my overbite was way worse and now my teeth are not even straight and I have and open bite in addition to an overbite. He gaslit me and told me that they were supposed to look like that, but agreed to put actual braces on and that it would only take 6 months to fix the issue.

I gave him the benefit of the doubt and let him try and fix them. 6 months later with braces, nothing changed and every time I went in to get them adjusted he had no idea what he was doing. He took the bite blocks off too soon that held my top teeth from touching my bottom brackets and it ended up chipping my top tooth and he didn't even care.

I finally had enough even though I paid him almost 5,000$ and I went and got a second opinion. The new orthodontist told me that everything was done wrong and I would need an additional 14 month treatment with a whole new set of braces and it would cost me an additional 5300.00. When I brought this to Dr Johnson's attention he refused to acknowledge any wrong doing and the office manager was extremely rude.

Dr Johnson only refunded me 1500$ of the almost 5.000.00 I paid him. He took zero accountability for messing up my teeth and jaw. This was completely devastating for me, especially being a single mom.. having to now pay an additional 5300$ on top of the 5,000 I paid Dr Johnson. I am appalled

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I regret to say that my experience with this orthodontic facility has not been great. Scheduling appointments has been difficult due to limited availability. I was told that the orthodontist only offers Fridays for emergencies and rarely has appointments on Fridays, with availability stretching several months out. This has made coordinating visits challenging. With two locations, scheduling has been even more of a hassle. I've had complications with brackets breaking due to a crown issue that wasn’t my fault, and to make matters worse, one of the techs commented that they were "tired of seeing me," which left me feeling embarrassed. A bracket once dug into my cheek, causing pain and bleeding, and it took several days for them to get me in to fix it.

There have been multiple scheduling issues, such as an appointment being made at the Millcreek location without proper communication. I had requested a Friday appointment in February but was told the next available date wouldn’t be until April, adding two months to my treatment. Despite expressing my preference for Fridays, I was scheduled for a Tuesday appointment instead, which was disorganized and frustrating. Now, I can’t schedule again until May, further delaying my treatment.

I’ve been trying to reschedule via text to keep documentation, but they haven’t responded. I also have concerns about the results of my braces so far. There’s noticeable gapping between my teeth, and my bite feels off issues I never had before when I had braces previously. I feel regret about choosing this facility, as I had hoped to find a trustworthy orthodontist.

While the orthodontist is knowledgeable and helpful, you mostly interact with techs, which is disappointing. I wish I could see the orthodontist more to address my concerns, especially about the back of my teeth. I’m paying for my teeth, and I want them to look good all around. After reading some negative reviews, I’m increasingly worried about the final outcome.

The positives of this facility include the in-house payment plans, the orthodontist’s expertise, and the generally friendly staff. However, the scheduling and communication issues—especially the limited Friday availability—have been too much for me to recommend this facility. I hope others have a better...

We were so impressed with this orthodontist from the start. Dr Johnson and his staff are so knowledgeable in their field and SO kind and patient. They were a phone call away for all my questions after our initial consultation. Such a fun environment in both Daybreak and salt lake office. I can’t imagine going anywhere else. The sweet ladies employed here are next to none. The sweetest, most amazing group of people! I will be referring everyone to this office. We love y’all! Updated to add- 0/11/24 We now see Johnson Elite for both of my girls and I am so so happy here. I could go on and on about the amazing care we receive here. My girls love it, the environment has been so amazing for my youngest who really struggles when it comes to the dental environment. I continue to be so impressed with the care and communication they provide here. This is a wonderful group of people who genuinely CARE about you. We recommend them to anyone and everyone & I will definitely be coming here for my personal second braces journey soon.

11-20-24- My oldest daughter just got her braces off after the absolute best experience we could have hoped to have. This team is incredible! Her teeth look incredible and the process was quick and easy for her permanent retainer. My youngest is a few months ahead in her first...