We received a gift certificate to this steak place and rather than order online we went to a physical store. When you walk in don't expect a store like atmosphere but one of a car dealership with a salesman waiting to pounce on you. I know what I want but the only way to see anything is what the salesman shows you. They will present special package upon special package with great markdowns from the full price. ( I doubt anybody pays full price.) The quality is good but remember everything is frozen and not fresh. Steak, to me, looses some texture after it is frozen. We came in with a $100 gift card and left...
Ā Ā Ā Read moreRecently went to the Manchester store with excitement because of 50% off sale. Lady is the store must of had a bad day. When our order was rung up, my wife ask about the 50% off. "oh you need to bring in the postcard." This after waiting 30 minutes to get into the store. Well, we could have been a "CAREN". No, i won't be rude. Went to Highland Park in town to their butcher shop and spent a lot of $$$$$. Won't be back to your store. This type of treatment will be shared verbally and then we will promote Highland Park. Have...
   Read moreSpoke to multiple different customer service representatives after being hung up on once⦠I ordered the Carnivore Collection and when I received my order confirmation via email they were trying to send me the Carnivore Gift Pack. When I called they told me they were out of the bacon wrapped filet mignon (even though my order is not to be shipped for another 3 weeks) and that is why they substituted it for ribeyes.. after waiting on hold for 20 minutes I was finally able to put filet mignon back on my order not...
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