Anthropologie — Local services in Southlake

The lady at the checkout asked if I was a loyalty member and I told her no. She just rung me up, and didn't ask if I wanted to sign up. There was a special sale today for members, so i asked to sign up. There were signs all over the store promoting the 20% off for members, and i feel like she didnt want to give me the reward. Of course, I definitely don't look like the average Anthro customer. I wish I'd gotten her name, but she was about 5'4, and looked about 50 years old. Im more of an online shopper, and I'll continue to be. There were two tall ladies walking the store who were really cool, though. And 1 petite young lady at the other register who seemed like she enjoyed her job. Friday, September 18, 2020,...

Can't say anything bad about the merchandise, that's the reason why I still shop online even though I have to return items that don't usually work out for me to this particular location. Unfortunately, it is the closest Anthropologie to my house so I still come here for returns even though every time I do I always get treated poorly. This one star is actually for their awful customer service. Like the other reviewer previously mentioned, you gotta be their target demographic, otherwise, good luck! You WILL get ignored, side eyed and down right snubbed, right to your face. I already expect it every single visit, which is really just sad. I really need to just take my...

I used to love spending time browsing the Southlake store bc there’s always a lot to see but the staff at this store began treating me like I was a shoplifter just waiting to steal. The first couple times, I dismissed it, but then it became uncomfortable & the huddles, whispers, & looks in my direction, made me not want to set foot back in that store. The last straw was at the checkout, when the manager saw I was next, looked at me, then deliberately walked away instead of checking me out. It costs absolutely nothing to be a decent person, but for some, it’s still too...