Was at this Store Earlier today with a problem with my phone (They did absolutely nothing to help me). The Older white lady w No Teeth was Super rude to me. Her personal cell phone kept ringing & She kept answering it while she was helping me, pretty much acting like I was on her time. The customer service is just not there. I am absolutely Switching Phone Services. Lady needs to find a new job because Customer service is not it for her. McDonald’s is looking for someone to put...
Read moreWorst customer service I've had in a long time. Gal at store tried her best to get problem resolved but cricket support failed bigly.
After switching to another carrier, had no problems calling out. This confirms that AT&T network was the cause. They are not all that and a bag of chips but their service is a bag of cow patty chips.......
NOTE: buy an UNLOCKED phone-not a phone from the carrier. That way your phone cannot be locked when you have to...
Read moreDo not go to this cricket store for help, workers are lazy here and will do little to help you, not only that they have an attitude when I asked for help. When I came to open a plan for my phone, the following day I already had issues. Customer service is also horrible, they didn’t even bother to greet you when you came in, I asked them to help me with my phone but instead turned me away and told me to go call cricket. Horrible...
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