GameStop — Local services in Spotsylvania Courthouse

First off this review is not for this store specifically but for your central park store. If you feel or follow the same policy then apply it. My familys home was a victim of a breaking and entering this past Friday! Ofcourse police were called and it was reported as well as all the stolen property amongst the stolen property was an Xbox One with Kinect 500gb. The police officer of Spotsylvania informed me that the serial numbers he has will be put in the computer system and if anybody decides to pawn these items the pawn shops are required to report all serial numbers to items pawned so it will pop up in there systems. Now he continued to inform me that stores like Gamestops are not REQUIRED to report anything sold to you guys but if I wanted to I can go to each game stop and give you guys the serial number to run just to see if you have it and if so ofcourse contact him and report which store it is if any. Well my first try was your central park store. I came in greeted them and proceeded to explain the situation to some red head and red bearded guy I'm going to assume was higher in position then the other gentlemen and he decided to cut me off which rubbed me the wrong way and said he couldn't do NOTHING unless I had the officer present. What do I need an officer present for if all I'm asking is him to run a serial number to see if it has been sold to you guys so I could report it to the officer handling my case. I explained this to him well tried but again cut off so I made a third attempt once again cut off. So I left sarcastically saying "thanks for helping your community." Very disappointing to know you guys are only here to sell and buy but not help nor have the slightest care of what stolen property you may be selling to others. This was this...

I am severely unhappy, I have reserved copies before and never had any problems. I resevered a copy of Red Redemption 2 special edition with the loot crate. I was making payments and my mother was going to finish them to buy it for my birthday this year. I recieved no call about it being ready to pick up or being available. When I went buy today I found out not only did they sell my special edition they were sold out of the game. The store did nothing to make amends didn't call around didn't offer any discounts on the game when it returns. The special edition was rare I chose it for such reasons. They did offer a refund as the little bit they could do. I will be purchasing my game from other establishments. Very disappointed. I am inclined to cancel my long term membership I have had with them. I will stick with amazon prime it tends to be cheaper and they look out for their customers. I will recommend all my friends to leave the world of Game Stop behind and...

I had recently purchased Rainbow Six Siege pre owned for Xbox one from this location... The employee behind the counter gave me the disc from one of those yellow disc packets behind the desk... I figured that they had already play tested and checked the disc for damage, but I was VERY wrong..... When I got back home to try the game out I immediately put it in the Xbox... And nothing happened... So I tried agian... Nothing... Then I checked the back of the disc.. there were literally cuts in the disc completely across.. parts of the disc were stripped and cut off almost as if the damage was intentional.... This just goes to show you how much GameStop's standards have gone down over the years.... Sad to say that the video game Haven that I once knew as a kid isn't there anymore .... Just buy it online no point...