AT&T Store — Local services in Spring Valley

If I had been set up with what I was actually after I may have given 5 stars. The girl that helped me was nice enough but was not listening to what I was saying. She wanted to sell me the expensive phones which I told her I could not do. I paid off the phone I had and was adding 2 more lines. She talked me into 3 more lines. Total of 4 lines. There are only 3 of us in the household.. I told her I needed just the cheapest phones I could get as I had limited funds. When she was done choosing things I didn't want she wanted $750 what??? I didn't have that much money on me. What part of cheap didn't she understand?? I was on line and know they have what I was looking for not according to her. I ended up going to Walmart and purchasing an AT&T phone for $80. That's what I was talking about. The at&t store lost my sale because the sales clerk didn't listen...

One question I'd start by asking is. WHY DO YOUR STAFF TAKE LUNCH BREAKS 30min before you close. Second. Why would you guys list that your open until 5 pm. But close for a "lunch break" your not open until 5 pm. If you're closed at 415!!

ON TOP OF ALL THIS. THEY DONT ACCEPT CASH. THEY HAVE NO SIGN THAT TELLS YOU THAT. SO YOULL SIT THERE FOR 45 minutes to get a phone. THEN AND ONLY THEM WILL YOU BE TOLD THAT THEY DONT ACCEPT CASH. SO YOU GET TO GO DEPOSIT CASH AND COME BACK ONLY TO SIT DOWN WHILE THEY TAKE ANOTHER 45 minutes to do WHAT THEY ALTEADY DID MINUTES AGO ALL OVER AGAIN.

WHO DOESNT TAKE CASH? This is beyond absurd. So not only will you have to sit outside for 30 minutes randomly depending on when you show up. And despite the fact that their website shows that they’re open until 5. But at 415. I got to wait outside...

I had an excellent experience with the AT&T agent John, located at 4588 Spring Mountain Rd, Las Vegas, who recently assisted me. From the very beginning, he displayed a high level of professionalism and knowledge. He helped me resolve an issue with my plan and offered me options that fit my needs.

The agent was very patient in answering all my questions and took the time to make sure I understood every detail. Furthermore, the way he handled the situation demonstrated a strong commitment to customer satisfaction.

I would recommend agent John to anyone needing service or assistance with AT&T. His dedication and customer focus truly make...