Kids Planet — Local services in Spring Valley

I am so shocked over the reviews and the deceiving pictures, this place anything but safe, I am very surprised that the city had given him the permit to open, over crowded only 2 staff working and not monitoring the children, the children were bullying my 2 year old and throwing the balls on her she is crying and the staff were just looking and laughing about it, not safe to leave the child unattended to take a restroom break, they have one restroom for each sex, boys in and out of the girls restroom beyond dirty and smelly, they have a room supposedly for just babies, they charged me money for my 8 months baby to use the baby room, this room is anything but safe for babies to roll around or crawl, the room has ZERO toys for babies, it has very large heavy plastic blocks that older kids were throwing them around I had to pull the baby out of the room quickly. they have a swing set that the rope is actually broken but they had it in a knot, they have another swing set that is so old and danger for kids, the place is over crowded with the play units no room to run around, I saw a 3 year old girl hurt her self badly and cut her lips open and the staff didn't give a damn. half of the sanitizer units are empty and they use the cheapest sanitizer, at the door before paying they lied to us stating they have baby walker and toys, no room to put your shoes the slots were full. the place had just way too many kids for such a small place, they said there was free WiFi that I was never able to sign in because it was password protected and very bad reception, if you don't care about your child this is the place to be at, very unsafe environment, if it was for me I would have this place...

Coming here was our grandson's choice, as he had been here once with his mom. The name has changed since then, to the current name , "Kid's Topia."

At first look, he was happily entertained, but after viewing so many broken toys and arcade games that we had spent money on, with no refunds, I can't recommend this place outside of a safe area for 5 and under to play.

The arcade games that work, I'd say, are geared for 6 and up, some older. I guess they're trying to appeal to families with older and younger kids, to inculde them all.

The attendent was kind and kept on top of keeping the area sanitized and toys organized.

Lastly, the bathrooms were clean and brightly colored with fresh painted colors and equipment.

They have a nice couch sitting area for adults and snacks or lunches to bring in. Towels or something to clean the tables would be appreciated.

My three star rating was for safety and cleanliness, with two stars removed for broken arcades and equipment, with the no refund policy on tokens. My husband reminded me that it was about our grandson's enjoyment and that he had fun with another little boy he played with, so it...

I recently went there almost a week ago with my 1 year old and all I can say is the bathrooms weren't clean what so ever, the "babies" room wasn't really a babies room and stunk really bad as well as the mini lunch room, the kids oh my goodness parents please supervise your kids! If you don't keep them under control I promise you another parent will! I was in the ball pit with my son and so many 6-10 year olds were running past him as if they were blind! No manners at all! If I wasn't there my child would've been stomped on completely! Aside from that this kid infuriated me for starting to aggressively throw balls at my son! The room was packed and only 3 parents myself included out of 20 kids were actually supervising their children! This is not a day care center people this is suppose to be a indoor playground for kids to be able to play away from any danger. Also the staff needs to clean the toys more often the toys were really dirty. As a first time ever going to a indoor playground I wish the experience could've been cleaner and more tamed. Other than that my...