Gold's Gym Houston (Northchase) — Local services in Spring

I loved this gym since it's grand opening in late August of 2022. Staff are genuine, helpful, and care about its members and their experience here. I am always greeted by my name and feel welcomed every visit. Any questions about equipment or issues were addressed promptly with care and concern.

Just recently, I noticed the barbells were getting a bit rusted, and it was hard to slide the plates on. I mentioned it to Jonathan, and he quickly assured me it would be handled. Sure enough, by my very next workout, all barbells had been cleaned with a wire brush and vinegar and oiled and cared for. He even reached out to let me know he had handled it and checked in with me to see if I was satisfied with the maintenance.

All around equipment is well maintained, and the facility is clean. I have yet to see a machine not in working order. Housekeeping work hard, and I often tell them I appreciate their efforts to keep the gym clean. Bathrooms are always spotless.

Trainers are knowledgeable, helpful, and motivating. Nice to see them on the gym floor fully engaged with their clients, and you can tell they truly enjoy their work and making a difference.

Esthetically, the gym is beautiful, lighting and music adds a fun vibe, and there is a large selection of equipment and plenty of space to move around freely.

I was devastated of the closing of the previous 24 Hour Fitness at this location. I was a member and employee there for over 7 years, so it held a special place in my heart. But in its place, Gold's has provided me with a new home and community. ❤️ Remodeled, updated with beautiful equipment, and better than ever, this gym is not to...

This is just a warning for whom ever is thinking about joining this location. Terrible customer service from Manager Roy, I called 2 times, on back to back days in August 2023 to speak with manager regarding issues with bill each time the staff who answered the phone said he wasn’t there but would leave a message for him to give me a call back. I NEVER got the call back. Jan 2024 I start getting 3-4 calls a day from bill collectors telling me I owe over $100 to Golds Gym. I called the gym again to speak with the manager, & guess what.. he wasn’t there again the staff member said I can see in your notes you called and August to speak with the manager, & that she would Ieave yet another message for the manager to call me back, he comes in at noon. I waited .. and waited, no call back, at 1:30 I called back up there to speak with Roy & finally got him. After trying to explain the situation to Roy he told me it’s nothing he can do and I will have to pay for 3 months (Aug, Sept, & Oct) even if I never went to the gym during those months. I explained the reason my account was never closed was because I was waiting for his call back that I never received. He didn’t care to listen & he was unapologetic for never giving me a call back even though he could see the notes in my file. He told me again there is nothing he can do and I will have to pay them $100 even if I haven’t been to the gym...

I cannot recommend Jonathan Young highly enough! From the moment I started training with him, he has been incredibly knowledgeable, supportive, and motivating. He takes the time to understand my fitness goals and creates personalized workout plans that push me to achieve them.

His expertise in fitness and nutrition has been invaluable in helping me not only reach my fitness goals, but also maintain a healthy lifestyle outside of the gym. He is always available to answer any questions I have and provides constant encouragement to help me stay on track.

Beyond his technical skills, he is an amazing motivator, leader and overall person. His professionalism, care for his staff and members does not go unseen. He brings positive energy to Gold's Gym, his staff and to every session I attend to push me to be my best. His enthusiasm for fitness is infectious and has helped me develop a love for exercise that I never thought was possible.

Overall, I am incredibly grateful to have Jonathan Young as my personal trainer. He has helped me achieve fitness goals that I never thought were possible, and I cannot recommend him highly enough to anyone looking for an exceptional personal trainer.

This man deserves an immense recognition! Thank...