Altar'd State Battlefield Mall — Local services in Springfield

I recently had the pleasure of shopping at Alter'd State, and my experience was truly elevated by the exceptional service provided by Kendal. From the moment I walked in, Kendal greeted me with a warm smile and genuine kindness. She promptly guided me to a fitting room and made sure I had everything I needed throughout my shopping journey.

Kendal's attention to detail was remarkable; she consistently checked in on me, found various sizes to ensure the perfect fit, and even suggested clothing options tailored to the occasion I was shopping for. Her expertise and willingness to go above and beyond truly made my shopping experience enjoyable and stress-free.

At the end of my visit, Kendal efficiently checked me out, completing the experience on a positive note. Her dedication and hard work did not go unnoticed, and I left Alter'd State feeling grateful for her exceptional service. Kendal is undoubtedly an asset to the team, and I highly recommend seeking her assistance for an unforgettable shopping experience. Thank you, Kendal, for your outstanding professionalism and unwavering commitment to customer...

Amazing place to shop, whether you're a pre-teen to middle aged, there's an assortment of stylish, figure flattering finds here! Love my button up bell bottom jeans; I receive compliments every time I wear them. I got a cute one-piece pant suit as well. Love the atmosphere and the staff are super sweet...

I recently bought a dress and the cashier Kendal made several derogatory comments about returning the expensive dress. She mentioned three times about returning the dress, even mentioning “see you tomorrow” after purchase. It was completely inappropriate and I will not be returning...