Target — Local services in Springfield

I have shopped at this store for eight years. It has most often been a good experience. Today, I was shopping for school supplies with my children in tow. My youngest, who recently turned two, began to have a temper tantrum in the center aisle. Having raised a number of children, I followed what is the generally accepted parenting advice of ignoring a tantrum until it is extinguished. I stood 20 feet away and browsed clothes with my older children. I claimed my son when people looked in askance about his behavior and apologized for his noise to other customers. I even had light conversations with lovely customers about their child-rearing experiences and how tantrums go with the territory. His tantrum went on for about five to ten minutes when I was approached by the store manager. He was kind enough, but let me know that he had received five complaints about my son and that he wanted me to do something about the situation. Mortified, I collected my son and my children. As I moved toward the checkout line (my son still screaming as I had given in to his behavior and, thus, taught him that tantruming is an effective way to get results), I was asked to expedite my check out by going through the self-check line by one of the cashiers. I refused self check given the screaming, writhing child in my arms and the totally humiliated older children by my side. With over a 100 small items, it seemed a very insensitive request. Target is a family store and there have always been screaming children in the store when I have visited in the past. I was there at 9:30a.m. in the morning and the store was relatively quiet. Having spent thousands of dollars in this store over the years, I will not be returning. I will also be letting my friends with children know that they should expect to be humiliated and encouraged to leave the store should their children misbehave. A more compassionate response from the staff would have been greatly appreciated in what was already a...

I visited this Target store today, Saturday, July 15, 2017. I had two goals: use the restroom and find my son a paintball gun. Entering the store, I looked to the right and saw that a sign was up indicating that the restrooms were closed. Ok, so I went to the Sporting Goods and realized that there are no paintball guns here. No big deal. I returned to the front of the store to purchase gum and a soda. The lines were long and I waited for self checkout. The self checkout register would not recognize the pack of gum I wanted, so an associate came over to help me. I looked up and noticed that there was a camera and a screen showing the customer (me) at self-checkout. I did not authorize the store to use my likeness, and there were no signs upon entering the store notifying me of the self-checkout image use process. The associate took me over to an open checkout and rang me up manually. Afterwards, I returned to the restrooms to see that they were now open. I was horrified to find two piles of feces that had been covered up with toilet paper and stomped on. Were the restrooms not just closed for cleaning approximately 5-10 minutes ago? I shall never shop at...

I have shopped here over the years but lately I am interrupted several times asking "can I help you find anything"... ugh... I end up losing my train of thought or give up on the thing I was considering buying with the unnecessary questions, and end up going somewhere else to purchase them.. They have plenty of people that you can ask a question if you need to... I know they probably think this tactic is helpful but, I feel it is a disservice... I'm sure I'm not the only one who feels this way... It's the same reason I don't shop at Buckle anymore... shopping is a relaxing experience and I appreciate knowledgeable staff when I have a question... I hope they consider my comment as my intention is to help... I usually find lots of things there at fair prices but would appreciate more time to shop with less...