This is on Walmart vision not the employees the employees have been very helpful. I got glasses in May the beginning of July the coating started coming off ..because I did not purchase the warranty they refused to fix it make it right or do anything about it so I was forced to order a new set of lenses those lenses got lost in transition so they reordered a second pair now I'm told that that pair didn't pass inspection so now I have to wait for a third one like what in the world in the meantime I'm forced to wear old glasses that give me a headache every day this has been going on for just shy of a month now I think enough is enough... Wherever Walmart gets their lenses from really needs to step it up and make this right at this point they should be paying me... At the very least my lenses should be free for all the...
Read moreThe worst customer service. I walked in and I'm standing there and the lady sees that I'm there. Stood there for 5 min, she was helping someone else but didn't have the courtesy to greet me or say I'll be right with you or anything. Then I asked is there anyone else that can help and she replied with an attitude "no we don't have anyone else" Even while attending she was rude and never apologized for her actions.This is the way you take care of your customers with unprofessional employees!?. Not only that she didn't even help the way she had too. With the warranty I had with my glasses. You should NOT have people like...
Read moreI have now been waiting 2 months for my new glasses (actually, just the lens parts) and have no idea if I will ever get them from this Vision Center. I was told they would take a week back at the beginning of August. When they didn't come in by mid-September, I went back in to inquire. I was told it would be one more week. That was 3 weeks ago!! And, no one ever answers the phone in the Vision Center no matter when or how many times I try to call. As a 20 year+ Walmart Vision Center customer, this is the last time I will ever go to Walmart for...
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