Went to this pharmacy at around 8:10 am. There were no customers there. I asked if I could get a COVID vaccine. The pharmacy assistant (I think her name was Sonia, but not sure, couldn't read her name on her white coat) asked if I had an appointment. I said no. She said you need to make an appointment. Went to their website right there, scheduled my appointment for 10 and left. Still nobody in the pharmacy or the whole store when I left. Came back at 10:00. The same person who remembered me asked about my name and insurance card. She appeared irritated as if I was causing her inconvenience. I waited until 10:25 when she took me to a room, asked me to sit in a chair and without any explanation or warning administered the shot. I am not exaggerating when I say from the time I entered the room to the time I came out was only 10 seconds. Never understood why she had such a terrible attitude and behavior. Maybe she was anti-vaccine or something. All I know is I will never go back to this...
   Read moreDifficult to or unable to speak with someone by phone on multiple occasions now in the past to check on why prescription was outright canceled without further information and another was delayed. Planned to charge $112 for a medication on a $4 list at Walmart. Was told they hadn't started processing a prescription that had been submitted and they couldn't say when it would be ready and then commented it would take a long time. Because of this I asked to transfer it to another pharmacy and had the other pharmacy call to start the process because the medication was urgently needed. Somehow during the time it took to transfer the script they also filled the prescription. However, they had already transferred the script so the now physically available medication couldn't be obtained. Overall challenging to get a hold of, poor communication, slow to process medications. Very...
   Read moreFind a different pharmacy. This one has gone steeply downhill, and it wasn’t great to start with. Routine 30+ minute wait time on phone calls, but you have to call, since there’s only about a 1% chance that any automatic or forward-dated refills will be noticed or completed unless you directly contact them. They don’t reach out to notify of any insurance/supply issues. I’ve been waiting 2 weeks and have been on hold today for 45+ minutes to get an automatic refill of a common medication.
Go to a different pharmacy if at...
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