Ballard Designs Outlet Louisville Kentucky — Local services in St. Matthews

I love this store although it can be a hit or miss for what I am looking for. The furniture selection has gotten a lot better over the past few years. There are a lot of pieces without damage.

I’m not sure why the complaints on the prices and people unclear about the final sale. The ticket price is the retail price that it is currently priced at Ballard, Frontgate and Grandin Road. You get the beauty of an insane discount on something people are paying full price on. There are signs in the store and at the registers saying all sales are final. They aren’t trying to...

This place should be held accountable for false and misleading advertising! I received a flyer in the US mail that said "Labor Day Sale 50% off entire purchase at checkout! Valid 8/26/21 through 9/8/21. Then when I got to store i was told , oh thats not really true by a clerk. Some others in store were very upset because they had also received the advertisement. One Lady had driven from Lexington to shop today because of this supposedly sale. The BBB should...

I had a great experience here purchasing a large cabinet for my dining room. They accommodated me picking it up on a day when the store was "closed" and helped load it into my truck. They had it packaged up safely when I came to pick it up too. The store selection can be hit or miss (e.g. an "on sale" $500 dog bed), but if you're patient and lucky can get a great deal. I got the normally $3000 trucco cabinet for a $400 final clearance....