The communication is terrible! I ordered online due to a sale and having a promo code. But it really wasn't worth the savings. Two weeks after my purchase I had still not received even a tracking number. Finally, I looked up my order history and the tracking number they gave (for a PARTIAL) was INVALID. So I had to wait 10 minutes in a chat so Kayla could tell me the correct tracking number and inform me that the remainder of my purchase is on back order. No update in an email. No warning prior to the purchase. NO COMMUNICATION! What takes the damn cake is "the back order" is in stock at my local BAM! store. I now wish I would have just spent the extra coin to forgo...
Read moreFrom the moment shoppers enter the store they are greeted and waited upon by congenial associates who are always ready and willing to help. The store is well stocked with an impressive selection of current and classic works of literature. The back of the store houses any number of periodicals sure to please the most jaded readers. The in-store coffee shop, Joe Muggs, also offers delicious treats designed to sate appetites and slake thirsts. This is a great place to stroll during inclement weather, chilly evenings, and romantic get togethers. The store manager, John, makes it his top priority to create a pleasant environment...
Read moreThe best place for gifts for any time of year, for any occasion, and also is the best place to explore and check out everything they have. They have so much fun and entertainment that it impossible not to find something that you like. They also have two racks of books outside for $5 or less, just in case you don't feel like spending too much at one time. Staff is also extremely helpful and polite, and does everything they can to help you find what you're looking for. I have never had a bad experience in any BAM, but this one (where I live) is...
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