Statesboro Crossing — Local services in Statesboro

Please people, avoid this TMobile store, they are a third party store. We were there yesterday Sept 13th. We originally switched the week before to T Mobile to save money by going to thier 55plus plan. We went into the store due to one of the new phones not charging. it appeared the phone just died. We were orignally planning on going back to add a tablet anyway so we brought the phone to exchange it. Crystal was the original person to help us open the account. We walk in stood for a little bit. Josh came out of the back room walked over to help us reluctantly. After a few minutes he started with sying, rolling the eyes, he clearly did not want to be there to help us. at one point my wife asked a simple question and he turned and snapped at her rudely. My wife said nicely, did we do something to you, why the rudeness. He said, no its not you.??? Long story short we were thier 4 hours, after 6 calls to TMobile CS Support josh along with Crystal had been caught lying to us. CS (on speaker phone) was saying one thing the store was saying another. each TMobile rep said the same thing. phone is within the 14 days must do a buyers remorse and to exchange the phone. I left the store abruptly i was so upset as i had just had heart surgery and was feel very stressed and anxious. My wife stayed inside to try to rectify the problem. My wife had a manager from TMobile on the phone at this time that requested to speak to the manager at the store. My wife said Crystal took the phone pretended like she was talking to the rep. She realized when the CS Rep kept saying are you there??Hello? Are you there? that something clearly wasnt right. She walked over grabbed her phone off her counter to find she had muted the phone. At this point Crystal and Josh threatened to call the police on my wife. She walked out of the store upset with the store manager while still haveing the manager of TMobile still on the phone. The rep could not believe what she was hearing. The call was dropped as we proceeded home. i again called Customer support and ended up reaching the original rep that spoke to the manager at the store who authorized a change of the phone. Thankfully the customer 800 service support each had thourough notes in the system. TMobile Support did follow through with good customer service. We were were very satisfied with thier help. i will never ever go back into that store. I will continue to do business with actual TMobile on 800 number. Now, to follow up some more, a complaint was filed with upper management at tmobile, by both myself abd the customer service manager. They are not making light of this situation. I also have a call into the better business bureau as well as Elderly Abuse Division for trying to take advantage of the situation, They clearly did not perform thier duties as the contract stated. We had our tablet with us and have some of the ending conversations taped with...

While I was visiting my parents, that live in Bulloch County, I decided to go to Ulta to get new makeup. This is completely new to me, as I have always purchased my makeup at dept. stores. Since turning 40 I thought I would treat myself and go to someone that could recommend what would look best for my...dare I say...(aging skin)! I looked around...walked around...I was OVERWHELMED!!!! They had Everything and plus some. I guess I finally looked lost enough that a young lady came over and asked if she could help me. I explained everything to her. She told me that she would help me, to just go have a seat in the makeup chair. She was asking me about stuff I knew nothing about, which I told her about at first. I honestly felt as if it was her first week or month. I ended up asking another salesperson what makeup she had on because I liked the coverage. My saleslady had left me to help another customer that had a "quick question". After being there for an hour an half, spending $157 later, I don't feel like I learned...

The stores are and food options are great.

However, whomever designed that parking lot must have been dropped on his head as a child. It's nearly impossible to navigate, especially if you have something larger than a small car. The spaces were designed for capacity, not for ease of parking.

On one hand, I see they were trying to control traffic and prevent congestion, but on the other, it's designed like a playset for children, because there's only 2 ways out of the parking lot and that causes just as much, if not more if you happen along there at store closing time. That seems dangerous and has proven to be with several car collisions, one of...