I had two rings that had sentimental value to me, but were not very expensive that needed to be resized. I went to Bernerd’s and they told me they could not resize silver at all. Kay jewelers quoted me $900 for resizing the rings(For reference, I bought the rings at a side of the store stand in Alaska for $20). One of the rings could not be traditionally resized because of the way the opal was set in the ring all the way around. I came here and was quoted $90 for the rings to be resized with a bar placed inside the ring in order to not damage the opal. The rings were not able to be resized the way that we had initially discussed, so the owner took it upon himself to resize them in a more expensive manner, by added silver to the entire lining of the rings. He also discounted the service for it taking longer than expected. Overall, I was highly pleased with the care that was given and the extremely reasonable price I was given. I can’t speak for the jewelry sold here, but I was well taken care of and...
Read moreI wouldn't recommend anyone getting jewelry from this place. I purchased a gold chain from here and it was very low quality gold. It had a few snags in it when I bought so it kept breaking. Whenever they fix it they fix it with gold that doesn't even match. Eventually decided to ask for a replacement chain, they gave me one but made me pay the difference. Overall the gold is low quality but expensive. Go to another jeweler if you want...
Read moreYesterday I went to the store to purchase a pandora bracelet for Mother’s Day. I arrived at 8pm and all the lights were out so I was a little confused since the mall doesn’t close until 9pm. An employee asked me what I was looking for then basically told me I’d have to come back tomorrow because he was about to leave. Rude, horrible customer service and I will never return. I ended up ordering the bracelet and...
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