The skechers factory store has the worst customer service and employees. When you walk in you are not acknowledged with a "welcome " or "hi". They had a popcorn machine by the register my kids and other children wanted some, but the employees told them they had to pay for the popcorn. When my husband and I needed assistance we looked to find someone , but instead we see 2 employees horse playing around. I looked for a manager but no where to be found. So I took the shoe up to the register to see if they had my husband's shoe size. An employee came from the back storage room to the register and scanned the shoe. They didn't have it, so i would ask if they had the shoe in the back. With out even going back there to check if they had the shoe the employee said no we don't. I was through with this store. I'm surprised it hasn't closed yet. I was so upset I searched for another skechers store. I found one it was located in Joliet, IL. It was far but it was totally worth it. My family was treated with the best customer service and the store even gave my kids fresh popcorn for free. The employees were so helpful they looked for our sizes and found all our shoe sizes. So I bought the whole family shoes. I spent $200. If you want great customer service go to Skechers Factory Outlet 1490 N Larkin...
Read moreBased on my experience today at the Customer Service desk, at 16:34:40 accdng to the receipt: EXCELLENTLY REFRESHING. Two OUTSTANDING Hispanic Ladies working there, both the one who helped me, and her companion based on observation and a previous instance. RECOGNITION IS IN ORDER.
(How DIFFERENT from some surly black women with whom I have had contact at the Western/95th. store -and DON'T EVEN THINK of calling me a racist, for I have COMMENDED 2 black Ladies there, one a worker and the other a...
Read moreI took my dog on a grooming appointment and they took 5 HOURS to shower him, After I went for him they told me to head out the room, and after I took my dog back home his fur kept coming off A LOT my whole shirt was full of hairs and my car too, this has never happened in other stores only in this one, I had to brush him because it looked like they didn’t even brush him at all. After I had to brush him myself. I do not recommend this grooming place at all thanks for ruining...
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