Two Volcano Seafood Boil Buffet — Restaurant in Stickney Township

My husband use to love to come here bc they have such a great variety of fruits and vegetables but lately we’ve been treated poorly. We began to notice the attitude of the workers. They’ve been nasty condescending and dwn right rude! one older employee that brings the refills told me the shrimp and food I was choosing is for the dinner diner not lunch time ppl. Now if my husband off until a certain time we come whenever he wants not according to price! Then the waitress that we normally give tips to began doing things like not refilling our drinks. Following us once we walk away from the table to ask us what we were drinking aft we had already to one of the other waitresses. When we got up to get more food I was ask are y’all leaving like soliciting a tip. I felt harrassed their faces and attitude changes when they think we’re leaving but I don’t see them do anyone else like that. You’d think they’d be nicer I often see ppl leave without leaving a time and I tip 99% of the time. Well tdy my husband ask for our drinks and the lady came over to the buffet stand and ask me what I wanted aft my husband had told her. Like she was gonna make me talk to her. Maybe I’m quiet bc I just lost someone close to me. Casper the cha cha slide creator my b childhood friend is dead and we just wanted to eat. Then one of the other waitresses tried to tell us where to sit! Like leave us alone let us get comfortable and enjoy our 36$ not worth it meal. I thought it was open seating. I’m so confused on what happen since the last time we were there ti make them so aggressive. why are they so aggressive? Then the waitress came over to remove the plate she seen me finish Wth pick it up and took the spoon out and threw it on the the table near my face bc I had my face bent dwn. That’s when I got up went to the cashier stand and began to express my concerns with the cashier that was there today at apox 3:39-40ish. He listen knodding his head then told me they have to look at the cameras no apology. It made me feel like they don’t want our business so I won’t be going back there and I’ll let everyone I no that I wouldnt recommend ever eating there. I feel stupid giving them my money all these times. It was obvious that the cashier Mgr won’t do anything about the way I’ve been treated. What’s with the aggression???? It shows me that no matter how much you support someone business if they don’t have respect for there customers ME they won’t react or do the professional thing when there employee OFFENDS a customer ME. That cashiers response was very nonchalant, and I’m offended. I’ve spoken to a employee before laugh and joking with them. I guess that was the poker face. They obviously don’t want my military Cta money and I’ll never give it to them again. I won’t be back. I’m so pissed and disgusted right now! They could careless that there employees are rude and...

Let me begin by saying we have been coming here for years celebrating our children's birthdays..we have a large family with 7 kids and my sister and brother in law are usually in attendance. (Let me add for context, we are blended biracial family with me being white and my husband black with all mixed children) Never really a bad experience until today. We arrived with 9 guest and informed them 2 more were coming. The nice lady at the front said I could pay for all 11 so I did. My receipt showed 11 guest paid. We get to the table and the server is mad she has to make 9 drinks and snatches my receipt off the table to count my guest..and then only gives us 7 straws..so here I am chasing down a server for a damn straw. Our 2 guest get there and I meet them at the door. They have another person with them so I go up to pay for that guest and ask the woman to inform her staff I now have a table of 12 and ask for another receiptreflecting that because the server snatched mine. She assures me she will and it will be fine and gives me another receipt. No sooner does she say that the server is refusing to get the other 3 drinks. Even tho I am trying to show her the receipts. We finally get the drinks and we all get our plates. We'll we realize our last guest has no silverware so my husband goes up to ask for some. The man in the sushi section comes stomping to our table saying if you actually paid you would have silverware and that he is going to run the camera and prove we didn't pay. I stomp up to the front and he follows me and the lady up front assures we are all paid. A white gentleman sitting behind the register yells just give her some silverware and the sushi guy says oh ok it's no problem but a black man ask me for silverware and I thought he no pay! Like whatttt because he's black he must not have paid? Be so for real!! All that over plastic silverware!!! This restaurant is racist and the staff are rude! Please do not support this business..that is the last almost 300 bucks they will ever see from my family!!! Also beware, they add a tip of $1 dollar per person for their rude employees who stand around shaking their head at you and have attitudes for doing the job they already were tipped for. I am a server and would have gladly tipped way more but considering the horrible treatment my family received I'll leave only this tip..DO...

We used to like coming here a lot. We used to bring larger groups, sometimes 8 to 10 people, and sometimes it would be just my husband and I. Last time we were here we were disappointed. The food was not as hot as usual. There were kids running around touching certain foods no parents with them and nobody said anything as they ran around playing around people trying to serve themselves and poking at the pizza with their fingers yuck! Again nobody said anything. I told them to sit down in Spanish and they just looked at me and laughed and kept playing tag. Bumping into people. This is wrong. I had brought my husband and brother here for their birthdays. We were almost done eating when my husband decided to wrap the cookie he had taken a bite of (very large cookie) in a napkin and put it in his pocket to finish later. Meanwhile there was an older lady who had just sat down with a bunch of bags (shopping bags and plastic ones) behind us. She had at least 4 or 5 plates of food piled high. No lie. In about 10 minutes the server was taking her now empty plates away with no word or questions to her. She was dumping food into each bag in the big shopping tote! Nobody said anything to her, but the cashier pounced on my husband for taking his already bitten cookie home! He yelled at him and demanded 1 dollar cash “right now!!”. We gave him the dollar. It was embarrassing and the lady who stashed her to go bag full of food was looking at us like whew they didn’t see me! Unreal. They lost our business and I hope that 1 dollar was worth it! Also hope that lady keeps coming back and taking more home! I hope she take days worth of food home. The greediness of this business of yelling at someone for a bitten cookie, is...