DZINE CLOTHING LLC. — Local services in Stickney Township

Worst customer service ever. He takes forever with products. Tried his hardest to ditch you, rejects phone calls from customers, doesn't read emails. First time with working with Dzine's Clothing was fine. The 2nd and 3rd time was a huge failure.

I handed him instructions on how I wanted my shirts to look AND sent an email just in case.

I come back a few days later, on a Tuesday, just to see that he messed up 3 of my shirts. I explained how it was done incorrectly and he decides to talk over me, telling me that I made a mistake.

(REMINDER: My email was detailed and I had everything written on paper.)

He finally decides to remake the shirts. He made a promise to compensate me for the mess up to have them done on that Friday. I come back Friday, at 11:00 AM, since the store opens at 10:30 AM, and I saw that he was there. Once we got to the door, we realized that it was locked.

I proceeded to call the number that was on the window of the store and the number that was on the business card. No answer. I called both numbers twice.

We come back 20 mins later and saw that he left. I sent out a text saying I was at the shop. Of course I received no answer.

The next day, Saturday, I showed up around 11:00 AM with my father. He walked in first and then I walk in behind him. The owner sees me and tells me to wait by raising his finger. Of course he wasn't happy to see my face.

At this point, he didn't realize that the guy in front of me was my dad. He asked my dad if there was anything that he can help him with. My dad told the owner that he was with me and he went to get my order without any question.

As we were checking out, I reminded him about the compensation, because he was going to charge me the full price. He goes to say "we both messed up right?"

Before I could say anything, my dad projected and told him that he should give me the discount he promised to avoid further back and forth and he did.

He agreed to give me 20% off the entire transaction. In addition, he stated, "I'm only doing this because I respect you."

Before changing the price on his iPad, which is what he uses for transactions, he asks US, "what's 20% off 45?"

I didn't know that you could be a business owner and not know how to do math.

We told him it was 9 dollars off, but he just took off ten.

Even though I finally had my shirts, they were not perfect, but I just wanted it to be over with Dzine Clothing store.

I wouldn't recommend anyone doing business with Dzine Clothing. Worst place I've ever been to.

Stop spending money with people that don't respect their customers. Especially the customers that are...

I recently had the pleasure of working with DZINE for screen printing and embroidery services on a batch of hoodies and t-shirts, and I couldn't be more impressed with the results. From start to finish, the experience with DZINE was exceptional, and the quality of their work exceeded all expectations.

The team at DZINE exhibited professionalism and expertise throughout the process. They were attentive to my specific design requirements, offering valuable suggestions and guidance that ultimately enhanced the final outcome. Their attention to detail was evident from the initial consultations to the finished products.

The screen printing on our garments was flawlessly executed, with vibrant colors and precise detailing that brought our designs to life. The accuracy and clarity of the prints were outstanding, showcasing the high level of skill and precision employed by DZINE's team.

Additionally, the embroidery work was equally remarkable. The stitching was immaculate, adding a sophisticated and textured dimension to the apparel. The intricacy of the embroidery was impressive, showcasing the mastery and dedication of the craftsmen involved.

Moreover, the turnaround time was swift without compromising on quality. DZINE managed the project efficiently, ensuring that our order was completed within the specified timeline.

What truly stood out during the entire process was the exceptional customer service. The team at DZINE was responsive, accommodating, and genuinely committed to ensuring their work met our expectations. Their friendly and professional approach made the collaboration a seamless and enjoyable experience.

I highly recommend DZINE for anyone seeking top-notch screen printing and embroidery services. Their commitment to quality, attention to detail, and excellent customer service make them a standout choice in the industry. The superior quality of their work on our hoodies and t-shirts has not only met but exceeded our expectations. I look forward to working with DZINE again and exploring more of their services in the...

Horrible horrible horrible experience. They messed up my clothes in so many ways. For one i ordered trucker hats and got baseball caps I asked why he said my stitching would’ve made the trucker hats look weird. He never contacted me about the changes either. When i went to store i said i needed money back for the changes he then says “you’re not wrong but im not Wrong either” . As i was looking through the clothes he said he needed to wait outside because he is closing up. The man picked up my box and set it outside And locked the store behind him. When i got home he changed a lot more of the things thst i asked. The clothing looks rushed and you can’t read words on clothes. The work is not neat. I requested a refund and he ignored me for almost a week. When i get a response back he told me all sales were final and never mentioned that to me. Speaking thst when i talked to him about getting some money back from messed up hats he told me that the only way to get money back is to return hats. So that means he’s changing up his story. I spent $1000 to get nothing that i asked for. His work is terrible his communication is horrible and i never signed anything Saying all...