Hair Unique II — Local services in Stonington

1st I was set up with a hair dresser that didn't know what she was doing and had to be given tips the whole time as if she was still in school. I had prelined up my beard and just wanted her to run a #2 on it which would take about 30 seconds and she said no, she has another client. (Since cutting my awful haircut took so long) Another worker spoke up and said she would do it after her client, so I sat there another half hour and then got my beard cut in about 45 seconds (she even handed me the clippers to finish. I thought she realized how horrible my cut was from the young girl that they must have hired last night right out of hair cutting school, but she just wanted to make $10 in 5 seconds making me wait 30 minutes for it, and gave positive affirmation to the girl that clearly botched my hair. My friend who also got his hair cut right before me was asking me why all the workers kept crowding around me. She didn't even know how to do a fade. I get that it's primarily a woman's hair place but don't tell me you have an opening and set me up with someone that needs coaching literally the whole time. If I had a heads up that she was new or even remotely incompetent, I wouldn't have gotten a cut. Consider that sneaky $10 beard trim charge, the tip. I couldnt get out of there quick enough. Worst hair cut experience of my life. My mother and sister are both hair dressers so dont try and reply with some damage control b.s. i tried every which way to get her to fix it and it was to no avail, so i finally just said "yea its great i love it" so it didnt get worse. On my way home i made sure my uber driver hadnt just finished...

I showed the stylist two inspiration photos and explained I wanted curtain bangs, and some layering all throughout my hair. However, after she cut my bangs, I ended up with very blunt, cheekbone-length bangs from ear to ear, which was not what I wanted. Even though she mentioned trusting the process, I didn't feel comfortable confronting her and decided not to request further changes to avoid more hair being cut off.

After paying and tipping, I left the salon feeling dissatisfied and when I later spoke to the manager about the situation, she did offer to have another stylist fix the issue, which was a positive gesture, which I denied wanting. She did ultimately refund me the money for the wash, cut, and style. However, during our conversation, the manager laughed at my concerns and suggested that I should have intervened during the cut, or before I paid.

In my opinion, it's essential for stylists to be upfront about their skill sets and abilities, giving customers the chance to make informed decisions. Trusting the stylist hired is crucial, and we shouldn't have to closely monitor the process to ensure a satisfactory result. It would be helpful if the salon's stylists were more transparent about their capabilities, preventing such miscommunications in the future and providing customers with a better...

I am from out of town and I had a destination wedding in Mystic Connecticut this past July. I came to Hair Unique in a total panic after being left without a hair and make up artist for the day of my wedding. I wouldn’t be able to come back into town before the wedding, and it was almost impossible at that point to get a appointment for my wedding day anywhere else without coming into town for a consultation first. A lovely woman at the desk assured me that they would be able to accommodate me, and a wonderful young woman by the name of Isabell volunteered to come in early the day of my wedding to do my hair and make up. I had no idea what to expect and was a little nervous, but Isabell was totally professional and did a beautiful job. I had a large flower half wreath and a jeweled piece that had to get anchored in my hair and she did an absolutely amazing job, the make up and the hairstyle lasted all day. Thank you hair unique for saving my...