Circle E Western Store — Local services in Sulphur Springs

We came into the store for ideas since we weren’t exactly sure what we wanted for my dad’s outfit for my wedding . While the sales associate was helpful enough to pull together a full look, the overall experience was disappointing. She was extremely pushy, taking control of the process instead of letting us explore at our own pace. Every time I, the bride, voiced an opinion, it was met with a backhanded comment.

On top of that, she continuously flirted with my dad, which was uncomfortable and unprofessional. She even switched to speaking Spanglish with us despite the fact that we had been speaking English the entire time— (expect when I was speaking to my dad in private about her being pushy ). What she did was something that came across as more passive-aggressive than genuine.

This was supposed to be a meaningful moment for me and my father. Instead, it felt hijacked. I would have appreciated a sales associate who knew when to step back, read the room, and simply assist when asked, rather than dominating the...

Wonderful store, super helpful and friendly people! Stopped in to get our daughter a new pair of boots for her birthday, was having a hard time finding the right fit and they were very knowledgeable and was able to help her find a beautiful pair of ostrich that fit her perfectly. My mother also had a Charlie One Horse had fitted and custom shaped right in front of us. Being from NC, we don't have a big selection of Western Stores. This one by far was a...

Horrible customer service. My wife bought me a pair of pants from Circle E and they were the wrong size. I left all tags on the pants and returned them 2 days later with the original receipt for a simple exchange only to be told they could not exchange the pants because there was not a sticker price tag on the pants (something Circle E did not put on the pants themselves before putting them on the shelf). Will never shop in this...