Audio Nexus — Local services in Summit

I have known Ken, and have been an Audio Nexus customer, from the earliest days of its founding. There are a number of online sites rich with thoughtful, positive, and grateful acknowledgments serving as testaments to the high standard of quality and service which has always been the hallmark of Audio Nexus. Although there is not much which I can add to this body of acclamations, I would, based on decades of dealing with Ken (and now Gerry also), like to say to any interested person now reading this, that: If you are new to building a system, at Audio Nexus you can expect to be thoughtfully guided in your effort, but neither condescended to nor rushed while arriving at your decision. If you are an experienced listener seeking to replace or upgrade your system, you will be able to choose among some of the finest audio components available anywhere while having your individual goals and preferences recognized and respected. Regardless of price, it is my experience that assembling a quality, and most importantly, musical audio system is a creative act, often accomplished over time and requiring a depth of knowledge, commitment to excellence, and long experience to do well. At Audio Nexus Ken and Gerry possess all three. So, if you are seeking an audio dealer to call, or visit (definitely visit if you can), who is honest, knowledgable, and attentive, who can help you get that first system “right,” or meaningfully elevate the performance and satisfaction you derive from the one you have, I unreservedly recommend that you contact Ken or Gerry at Audio Nexus. From years of personal experience, I cannot imagine that you will not be pleased if you...

I have been a customer at Audio Nexus for at least 20 years. Ken is the reason to visit Audio Nexus. He is a true expert in all things audio. On one of my earlier visits Ken took the time to explain and demonstrate several high end lines of equipment and we listened to them against each other for what must have been several hours. He introduced me to Balanced Audio Technology and suggested that I take the demo example of the then top of the line BAT tube preamp home with me to try. I plugged it into our system and my wife and I quickly lost track of time playing records and cd's long into the night, in fact we forgot to eat dinner that night we were so thrilled with what we were hearing. Needless to say, we purchased the preamp (which replaced a quality solid state preamp) and have never tired of the beautiful sounds it makes.We later added several other components recommended by Ken. Fast forward many years to the present, our preamp had developed some unusual noises. I picked up the phone and called Ken for his advice. Ken took the time to consider the symptoms and contacted BAT to discuss what the problem might be. Long story short, Ken helped us get the unit shipped from our new home in the wilderness of the Blue Ridge Mountains to BAT in Delaware where the preamp was examined and the problem diagnosed and fixed along with some circuit upgrades BAT recommended. Fedex returned the unit to us yesterday - a 10 day turnaround! Problem solved! Try THAT with an...

I've been to a lot of audio dealers over the years, and have experienced both pleasant and not so pleasant results. One of the best I have ever had the pleasure of dealing with is Audio Nexus, located in Summit, New Jersey. Owner Ken Gould is an experienced and ardent devotee of fine audio; he has the ability to cut through all the clutter and match you up with an individual component, or an entire system. He will take the time to listen to your concerns, and he will do his best to find the most favorable solution possible for your particular audio needs. Their product line represents many of the greatest values available anywhere, encompassing many of the most respected and revered manufacturers from the U.S. and abroad. Ken recommended and demonstrated the Vandersteen 1Ci speakers for me, a speaker I wasn't really considering, and I just had to have them! The atmosphere is no pressure, with no arrogance, and he treats you with respect regardless of your budget. With each visit, I've walked away impressed, knowing that I was treated fairly and that they value me as a customer. You don't experience this sensation very often these days, and it's nice when a company shows this level of concern. If you want great audio from a great dealer, Audio Nexus is...