Dillard's — Local services in Sycamore Township

Dillard's at Kenwood Towne Centre presents an upscale shopping experience that seamlessly blends quality, style, and variety. Housing a diverse selection of merchandise, from clothing and accessories to home goods, Dillard's stands as a premier destination for shoppers in Cincinnati.

Upon entering, you're met with a clean, well-organized store that allows for easy navigation through the different departments. The space is expansive, spreading over three floors and presenting a wide array of products that cater to a broad demographic.

The clothing section is impressive, offering a range of styles for men, women, and children. Whether you're looking for formal attire, casual wear, or seasonal pieces, Dillard's provides a multitude of options. The store carries a mix of popular and designer brands, ensuring there is something to fit every budget and style preference.

Dillard's shines in its shoe and accessories departments. The selection of footwear is extensive, and the handbags, jewelry, and other accessories complement the clothing selection well, allowing you to coordinate complete outfits under one roof.

The home goods section is another highlight, featuring a wide variety of items from bedding and cookware to decorative pieces. It's an ideal place to shop for gifts or to find items that add a touch of elegance to your home.

Customer service at Dillard's is generally commendable. The staff members are helpful and knowledgeable about the products, ready to assist you in finding your size or suggesting items that match your style.

One area where Dillard's could improve is the checkout process. During peak times, lines can be long, and additional cash registers or staff could significantly enhance the shopping experience.

In conclusion, Dillard's at Kenwood Towne Centre offers a comprehensive shopping experience, with a vast selection of quality merchandise and a pleasant shopping environment. Despite occasional wait times at checkout, the store's strengths make it a go-to destination for shoppers seeking quality, style, and variety. Whether you're updating your wardrobe, shopping for a special occasion, or looking for stylish home decor, Dillard's is...

Horrible company, store manager is the most atrocious and incompetent human being. I’ve ever met. The place has black mold. Employees are always treated like garbage and forced to act like there happy in front of customers while being abused both physically and mentally by managers jill neal kate in shoes and Randal hockenburry. Jill neal hit one poor co worker with a bathroom door righ in the girls face becouse she didnt clean the bathroom fast enough then cut the poor workers hours to 1 day a month to avoid the worker getting unemployment. Dillards hates any disabled customer or employe and discriminates the disabled. The place has mold in the fitting rooms and in most of the store. Carpets are stained with urin in the juniors fitting rooms and in the mens fitting rooms. They must pay bribes to osha and to the local health departments to not be shutdown. Because the place is disgusting. Place also has bugs crawling around and employes are forced to come in even with covid but told to hide it from customers. Randal and Jill are both trying to hide theese problems. They also duct tape broken clothing racks that end up falling on customers. Corperate dont seem to care at all as long as there making money. The place should be shut down. I left due to medical discimination after i had a car wreck caused by being overworked to the point of total exhaustion and still forced to come in. Customers are to be lied to to get more sales or tge employes get in trouble for not tricking the customers into buying inferior quality products. The place is a madhouse with poor wuality managment and one of the highest employe turn over rates in america. Nobody stays long anymore exept the ones thats already been there from before...

I positively hate this store. The staff is always rude and unconcerned with assisting its customers. The store had obviously suffered some sort of water damage and smell like mildew. The sales associate in the formal women's section was completely unconcerned with our shopping needs. This happens each and every time I've been turned into the store. I purposely make my visits as scarce as possible. The last time I entered the store was in 2014. The same thing happened then. This tells me that it's not only the sales associate with this blase attitude towards at Shoppers but that it comes directly from the management. Shape up or ship out. The other thing that typically holds true for the store, is that its merchandise is far higher in price than its rival stores such as JCPenney, Macy's, and even sometimes Nordstroms. Get real Dillard's - get real.

Let me be clear on why I am blasting this store with such veracity. Wow I have never had an issue with racial profiling in the store, the person with whom I was shopping was definitely racially profiled. We purposely split up and went to opposite ends of the same Department to see what would happen. I had no intention of purchasing anything from the store. My friend had every intention of purchasing something from the store. She was followed throughout the store, buy a sales associate, who never want approached her to ask her if she needed assistance. My friend is African-American. She pulls in over six figures every year. She has no reason to steal I've never known her to steal and she was treated like a common Thief. Dillard's will not get my business again. And I am relatively sure that after the experience that my friend and I shared you won't get...