Lilly Pulitzer — Local services in Sycamore Township

I visited this Lilly Pulitzer on Friday, Sept. 12. Beth was the representative who helped me in the dressing room. Barb was fantastic! She brought me some different sizes and helped me decide what to do about a pair of pants. One size was too big, and the other size was a bit too small in the rise. She agreed with me, just don't get the pants if they are not right! I loved that Barb was honest with me. I, too, work part time at a high end store, and I do the same thing. I tell the customer if they are on the fence, just don't get the item or possibly take the item home, try it on in their lighting with the proper shoes and then decide. This was a final Sunshine Sale item so Barb's honesty impressed me. I valued her input. Barb is a 5 star employee--super impressed. On another note, I am SO disappointed Lilly Pulitzer stopped giving us, with purchased, the adorable plastic bags. These new bags are thrown out and certainly not the same! BRING BACK THE CUTE and REUSABLE blue, pink bags!! So bummed they...

The website of this store said they were open today until 5pm and so I drove over an hour to get to the store. I arrived, only to find out that you could only come in by “appointment only.’ I called the number listed on the front door of the store to make an appointment for today and the the person on the other told me that there were no appointments left for today. She said that she and another person working in the store could only accommodate one customer at a time. Really? I think the store’s website definitely needs...

Just had the BEST customer experience at this store! The sales girls were all super sweet, and Whitlee (who was helping me) went above and beyond in helping me to track down a popover I had been eyeing for months but gotten lazy on checking and missed going on sale, consequently selling out online and in our Kenwood store. Thanks to her patience and diligence, she was able to find one for me, but even if she hadn’t, the effort was just so appreciated. Did her job to make the customer feel important. Thank...