Craft Cannabis Dispensary Tacoma — Local services in Tacoma

Google told me to update, so here's the update. Just as good if not better than before. Everyone there is amazing to deal with. I am, of course, partial to Rosa but you should be comfortable working with any of the employees. Still the only place I go.

The only place I go now. Best prices, very clean, ALL PRODUCTS ON DISPLAY and clearly marked with all information that you need to get an idea of what you want. Last, but not least, they have the best people. Go see Rosa. She's amazing, honest, and really knows her stuff. The only issues are that their stock can be low sometimes. However, they don't mind calling you if something comes in that you're looking for, and they don't mind you calling in.

One other thing that is a small issue to me is that there seems to be a lot of turnover. That seems weird. I applied twice with 30 years of customer service and sales experience, but never heard a thing 🤔 If you do get someone new, which I don't do anymore, they seem to guess. I've never seen a new person go to management and ask a question. Again, been in that type of business for many years and I have always had to ask multiple questions when I'm first out on the floor. Example: Everyone I deal with knows that I smoke nothing but live resin or cured resin. I always make this clear, but sometimes forget to check. About 2 months ago I got new people two out of three times, and each time I got at least one distillate. Not good.

Again, talk to Rosa. Laura is great as well if Rosa isn't available. I would hire both of them if I was still hiring. In fact, I would try to recruit them.

All in all, it's usually a great experience. I really can't say that with others that I...

Came in to get a gift for a friend at another friend’s recommendation. Came inside, prices are marked but have a black number with it crossed out, then a red number next to it. In any other business that would indicate that it’s a sale. But after I hand over my money, I get no change back and the guy tells me I get the black price since I’m not a member. Since this was after the transaction, I say since I felt like that wasn’t clear and I wasn’t aware I’d like my money back. Nothing on any cards saying membership required for the lower price. I’m sure if it’s posted they have it somewhere unobvious. The guy says his manager isn’t here and I’d have to wait for him. But he was fine taking my money a literal minute ago. Tells me he doesn’t know when he’ll be back and he “doesn’t know what to tell me”. Didn’t get a warning, no total told to me when I was rung up, so I’m surprised when I’m charged that much and can’t get a refund. Not only dishonest business but also terrible service, felt like I was rushed so the place can be empty and they really don’t care. Not even an apology. Just workers that want to stand around and hope nobody comes in. Scam. Go literally...

I’ve wanted to like this place so bad. The prices are decent and the selection is good. The customer service is just off. Today was just the final straw. Normally the security guard scans ID and then wait for someone to call me up, today was just straight up ignored as I walked in. Stood there a moment, then finally went to the atm. Stood there for about 15 mins before even being acknowledged I had put in an online order last night to pick up today. The girl looked for it and said she didn’t see it. She said she would go grab it and then ring me out at one of the counters. Then someone came over and just started ringing out another customer without saying anything like ‘sorry excuse us.’ The girl who grabbed my order then came back, assumed the woman next to me was with me, and then handed my order to another budtender to ring me out. Which took longer due to the woman in front of me had to go back to the atm to get more cash out. I admit I was a little short with the staff and I don’t feel great about that. But like an online order should not take more than 10 mins max. Like I’m not there to hang out, I’m there to get my...