As a retro gaming enthusiast, stepping into Fallout Games felt like entering a time capsule. From the moment I walked through the door, the friendly staff greeted me with warm smiles and genuine enthusiasm for gaming. Their knowledge and passion for the subject were evident, making my experience at Fallout Games truly exceptional.
The selection of retro games at Fallout Games was impressive, to say the least. As someone in search of a Nintendo 64, I was thrilled to find a wide array of classic titles and consoles neatly arranged on the shelves. The store's dedication to preserving gaming history was evident, as they showcased titles from various eras and consoles, catering to gamers of all preferences.
The condition of the Nintendo 64 I purchased was nothing short of excellent. It was apparent that Fallout Games took great care in curating their inventory. The console was clean and well-maintained, giving me confidence in my purchase. Upon returning home, I eagerly set up my new acquisition and was delighted to discover that it worked flawlessly. This is a testament to the store's commitment to quality and ensuring customer satisfaction.
Moreover, the staff's helpfulness stood out throughout my visit. They were more than willing to provide recommendations, answer any questions I had, and engage in enthusiastic discussions about gaming. Their genuine passion for the industry and willingness to share their knowledge made my trip to Fallout Games an educational and enjoyable experience.
Fallout Games' commitment to customer service and their dedication to preserving the legacy of gaming truly shines. Whether you're a seasoned collector or a casual gamer, this retro video game store is an absolute gem. I highly recommend paying them a visit if you're in search of nostalgic gaming experiences and exceptional customer service.
In conclusion, Fallout Games exceeded my expectations on all fronts. The friendly staff, wide selection of retro games, and commitment to quality make it a haven for retro gaming enthusiasts. My purchase of the Nintendo 64 was a resounding success, and I left the store with a renewed love for gaming's rich history. I will undoubtedly be returning to Fallout Games for all my future retro...
   Read moreThe reason for calling the store ahead of time is to strategically plan out a potential visit to the store to ensure the effort put into a 14 mile drive is worth it. However after being hung up on by an individual on September 22nd, 2023 @1:08pm, I have decided on ending my business relationship with this private organization and I will inform the 24 other individual I have sent to this location over the last 1.5 years to discontinue their relationship as well.
On 9.22.23 @107pm, a phone call was made asking the following; "If I were to give you a description of limited edition PS5 controllers sealed in box, would you let me know if you would take a look at them or not"
This person replied with "I cannot quote you over the phone until I see them in person". Not only did the question not get answered, now this individual's cognitive ability to actively listen and conjure up the correct response comes into question during our brief conversation. No point during the 46 seconds conversation did I ask for price, I simply wanted to know would you take a look at them.
As I attempted to reiterate to this person that I am NOT looking for pricing over phone, he hung up on me in the middle of my sentence.
As a private company wanting to growth and expansion, or continuing to offer a unique experience and products, they have now missed out on the following products
Limited Edition PS5 Controllers: Hogwarts Legacy- sealed Final Fantasy (Japan only)- sealed Spider-man edition-sealed LeBron James Edition -sealed God of War: Ragnarok- sealed
These are extremely rare and valuable and all purchase from playstation direct with proof of purchase. Im switching to PC and have no use for these any longer.
Even if the company had zero interest in any of the products, the approach to the conversation, the poor display of listening, and hanging up on customer is unacceptable behavior on any level.
I do not wish for any negative action to be taken on this individual and thank you for reading this feedback...
   Read moreI went in looking for an Xbox one s digital. Luckily they had one in stock and for the price I was looking for. This was not for myself per se. My husband and I already have the newer consoles which is the ps5 and xbox series x. Anyways when we mentioned the Xbox one s to the guy at the countertop he immediately said not get it because they corrupted the economic system by making it digital. I’m sorry? I’m here looking for a present for my siblings I know what I would like to get it. My husband also asked if they had a game in stock that he has been looking for months now and the same guy told him not to worry about it. “Don’t worry about it it’s a terrible game and as a fan of that game I know what I’m talking about” I don’t care if you are a fan or not if he wants to spend his money on a game he can. This is a business you are a sales person and you were definitely no help at all. If decides to not like the game then so be it but that’s just how things work. Man at the counter started to help other customers while another employee got out the Xbox for us. The customers next to us and the first employee that first helped us out started to proceed to talk about how the console is just terrible how they switched over to ps5 and that we are making a bad decision as he proceeds to take the console out from the shelf. Overall this was a terrible experience will not go back here. Will continue to take my business to the location on Tatum or on bell rd. Only reason we came here is because we were closer to...
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