This group at Geek Squad are a JOKE!! I needed to upgrade my laptop from windows 8 to windows 10 and they wanted to charge me over $400.00 and not restore anything I needed and said within 6 months my computer would be corrupt and un-useable. I went to Texarkana Computer and John B. did everything I need for $250.00 and said I should be good for 5 to 7 more years. I've used Geek Squad in the previous city I lived in (Baltimore, MD) and had no issues. Don't use this group, they're just full of it, not helpful and want to rip you off with...
Read moreI made the mistake of using my name on my daughters new laptop so that I would have full access to keep an eye on her, not realizing it would import all of my data for her to see. A single call to Geek Squad and they reset everything and even gave me parental access to still watch what she is doing on it. I don’t know how or what they did, but it...
Read moreChad and Daniel brought out our fridge this morning. They were smart, kind and respectful. They were quick and efficient but did a great job paying attention to every detail and removed all the little pieces of plastic for us. Absolutely wonderful...
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