Best customer service in one of the friendliest towns. I had lost brakes after coming down out of wind river valley and ended up stranded roadside a few blocks from Oreilly. Noticed one of my calipers had failed dumping fluid. Called Oreilly and Jess answered. Super friendly, helpful, and understanding. Found my parts in a town 40 minutes away and then came and picked me up. Took me to the store in thermopolis so I could grab more fluid, a couple tools and then brought me back to my RV. After that, she arranged for the store 40 minutes away to meet her half way with my parts! I had all my parts and pieces to do the repair within an hour. AMAZING!!! So, whenever you need parts in Thermopolis, call Oreilly, and ask for Jess....
Read moreI am in awe of the service we received from Jessica today. We stopped in to get more motor oil for our Audi. Accidentally poured in too much and went back to ask for help. Jessica looked for any possible contraption in store and helped us in the 110 degree heat try to siphon oil from our car for 1 hour!!! We’ve never had a complete stranger stop everything to help us like that before and will never forget it. Without her, we would be stuck in the middle of nowhere on a Sunday where everything else was closed.
Jessica is an Angel...
Read moreThe service is wonderful here! They're willing to help their customers, and I really appreciate this. A few times I've had help with installation of the item I just purchased. I've ordered items here, and they are always willing to assist me. For a small store they are able to stock a lot of items necessary for proper care and operation of my vehicle. I usually purchase my windshield washer fluid here in the Winter. I can get some that is good to -35...
Read more