Diamonds By Design — Local services in Topeka

I was not at all impressed by this store. I was recommended to come here by my fiancé’s grandmother who gets all of her jewelry from here. They were nice at first when I was paying them thousands of dollars for a ring. After that they were so very rude. Part of it is that my fiancé and I are on the younger side so the day we designed my ring my future mother and law came with us. That day they were so very nice. My ring ended up being too big by the size they recommended when I knew I needed a 4 but they told me to get a 4.5. I wanted to get sizing balls added into the ring because I am aware that resizing can mess up the integrity of the prongs. I am in school and work so the only day I could drop it off was a saturday. They were so rude to me when I walked in alone. They didn’t not greet me with a smile or a hello just a rude “what do you need”. I told them why I had come in, gave them my ring, and they told me it would be about 3 weeks. And I live an hour away, I get out of school at 4 and they close at 5:30. So they called me on a friday telling me my ring was ready. I let them know I would be getting there at 5 that day, 30 minutes before they closed. I show up after being at school for 8 hours and driving an hour at 5:03. They were literally locked up the store and closing early. They were not gonna wait for me. I was so unimpressed by this business. When you have customers coming to you and spending thousands of dollars and creating pieces of jewelry that are so important you expect to be treated well. Now my ring has a bad memory from the awful people who work here. Oh and side note when I got my ring back it was all dirty and like had residue on it from something. They didn’t even clean off they...

Awesome experience! I had 3 jewelry pieces repaired; a friend recommended Diamonds by Design, so I took a gold box chain necklace, a diamond dinner ring, & my mother-in-law's turquoise ring to this jewelry store. My necklace was repaired first. I had requested its completion before Mother's Day. I picked it up a few days before the event; I was pleasantly surprised as there was no charge. My diamond dinner ring was bent out of shape & needed to be fixed & resized. My husband had used a fine saw & had cut the ring from my finger when I was pregnant in 1980. (I had not enjoyed wearing the ring since the 1980's.) The ring is now beautiful once again!! I showed our neighbor who was surprised at its beauty - she couldn't see any repair marks at all. My mother-in-law's ring was a sterling silver turquoise ring that her aunt in New Mexico had given to her. It needed to be sized correctly to fit my right ring finger. The jeweler did awesome work! Diamond's by Design photographed my jewelry, & the photos were on the paperwork given to me for later pick-up. I took a 4th jewelry piece (another ring) that needed stones replaced & resized. They were honest about its quality, & I was advised against fixing it. I appreciated their advice. My rings sparkled SO brilliantly when I picked them up after repair. Thank you. I recommend Diamond's by Design for any jewelry...

I have been working with the Diamonds by Design team for several months and finally purchased an engagement ring. I was shopping all of the local Jewelers because what I was looking for was very hard to find. Marcia ended up designing a custom ring for me and I couldn't be happier with the level of customer service and knowledge I received. Everyone that works there is pleasant and patient. They make you feel right at home and never once tried to pressure me into making a decision even though I had spent hours looking at different rings and diamonds. Not only was I able to get exactly what my soon to be Fiance wanted but their prices are very competitive even when comparing them to Online Retailers and Wholesale Diamond websites. Don't buy a ring until you have...