Rent-A-Center — Local services in Torrington

the replies to these reviews Are meaningless and useless don't bother because it's insulting dealing with this issue over 2 months Instead of replying to this, fix my account.

(Update) i still don't really have anything positive to say I feel I was cheated out of my agreement I had people at the front desk telling me i could do things that can get My contact voided the person they had tried to fix my computer Doesn't know how to fix it yet Telling me the computer is completely fried and not trying to even test the ssd and told me they would have my item serviced In waited, 3 weeks to find out they never sent it out its been horrible Experience

On top of that they lied about calling me then the district manager still will not call me and they won't remove 2 agreements off my account that shouldn't be there (update) still have these voided contracts trying to charge me for an item idont have

I've been a good paying customer for more than 5 years and I'm not worth a call as to why I can't...

I was going to order a few things for my daughter's bedroom and got approved. The following day I was harassed with text messages about needing "landlord approvals" and deposits (which were more then half the cost of the item if I were to purchase out right). I own my home. I don't have a "landlord" and don't feel I have to explain that, when purchasing a gaming system and a lamp for my daughter. After reading some of the reviews about this exact location , I understood why they have the reputation that they have. Awful, completely unprofessional and down right rude. Save yourself from a hard time and use another company...

There is many loopholes in communication. Waited over two months after confirming my order for a certain type of washer, and then I received a call stating the order was never placed and someone new took over the ordering department. When it was the same person that order my set!!! Would not drop off the washer and dryer with my husband. I had to be there. I even offered to go to the store to sign all paperwork just in case i had to leave for an important meeting. They insisted they would be there on time. I set up an EXACT time for them to come they were ridiculously late. The whole process was very...