TLE was my 4 year old’s first experience with daycare/school. She started when she was 3 years old and her teacher Ms. Sadia made her experience phenomenal! Ms. Sadia was so kind, nurturing, and truly passionate about the work she does. My daughter has learned and grown so much after being under Ms. Sadia’s care for the past year. Almost everyday since her first day at TLE, she tells me “Ms. Sadia said…” and finishes off her sentence with something new she learned in class. Because of Ms. Sadia, my daughter is so excited about going to school and learning. We are moving on to pre-k elsewhere, and Ms. Sadia has truly set the standard for the care and teaching expertise I would like my daughter to experience with all of her teachers to come. We’ll miss her!
As for the daycare center itself, I commend the rest of the staff for also being so kind to my daughter and fostering such a welcoming environment. She knew almost everyone by name and would tell me all about her days with Ms. Tia, “Ms. Raine,” Ms. Dawn bringing her snacks, and so on. Everyone took part in creating an experience I hope she’ll positively remember forever. We loved all of the activities, fun Fridays, and of course all that Summer of Happiness had to offer.
My only complaints about TLE are ones that were somewhat remedied over time. I’ll start with the worst and end with the not-so bad. My daughter started TLE potty trained, but needed assistance with wiping still. The kids sometimes get sent to other classrooms/teachers/assistants, and since my daughter is so tall and talkative, I think that some of the other teachers/assistants may have assumed she was old enough/capable of doing it all by herself. She ended up with a rash from poor wiping. I alerted Ms. Sadia about this immediately, brought in wet wipes to be used, and she assured me she would make sure my daughter received the proper care. I didn’t have too many issues with this moving forward. I also recently learned from my daughter that Ms. Tia has been reinforcing learning tips on how to wipe herself properly. Teaching her this has really been the most difficult part of potty training so I appreciate the patience and help she received from Ms. Sadia and Ms. Tia.
When my daughter first started at TLE, I was not receiving any updates or photos on the app as promised when we enrolled and did not have a key-fob to enter the building for quite a long time. Not receiving the updates was extremely nerve wracking for me as this was my daughter’s first experience being cared for by anyone other than family. I was told that the issue was that most or all of the iPads used for updates/pictures were sent out to be serviced. Although this took a little while, as soon as they got them back, I began receiving the daily updates about my daughter’s day. The updates would sometimes come in late or all at once later in the day, but I became understanding of that as I can imagine how difficult it must be trying to update each kid’s profile while actively watching/teaching them. I was able to be understanding at that point because when I was not receiving updates on the app, Ms. Sadia would always give me a rundown on how my daughter’s day went when I’d pick her up at the end of the day (and answered my frantic check in calls within the first few weeks).
I never received any photos on the app throughout our entire time here. But, I did receive some physical copies that were displayed on the classroom board. The key-fob system eventually became a virtual situation & we were able to tap our phone to get into the school. Lots of troubleshooting with that but overall a convenient system.
Finally, communication with the managerial/front desk staff was a bit shaky from the beginning of our experience until the end. There was a lot of miscommunication and lack of following up when I’d express a concern. However, I understand that this was due in part to personnel changes throughout our time there. In a total of about 9 months I have seen 3...
Read moreAs a former employee and also having my daughter to attend the learning experience, I have seen and experienced many things. I literally know the good, the bad, and the ugly about this particular location. My daughter attended tle for about 2 years. Ms. Tyneka was her first teacher, and Noa learned so much under her teaching practices. She came home telling me about the red planet Mars before she was 2. Tyneka is passionate about her students her student's education, and that is evident.She's amazing! Then we have Ms. Sahar. Where do I begin with you? My daughter, to this day, wakes up and says, "I want to go to Ms. Sahar's school." Sahar was so caring, compassionate, patient, and the list could go on about the knowledge she bestowed upon my Noa. Eventhough I worked at the center during the time Noa attended, as a first-time mom, I still was extremely nervous about leaving Noa under the care of others, but Tyneka and Sahar made it easy for me to do. A thousand thank yous ❤️ goes to them from my husband and I.
As an employee, I genuinely miss my kiddos, who I taught and the staff I developed a repor with, but I am so happy to have left, especially with this recent occurrence. Now, I withdrew Noa in November 2024 because the center was going downhill quickly. From brown unfiltered water coming out of the faucet (I hope that was fixed), to the 20 minute microwaved chicken being served to the students, my conscience would not allow me to keep my daughter there. Especially after Ariel and Stephanie left ( former members of the administration team), they were amazing and cared about the staff and parents. Long story short, I was finally approved for assistance to pay for tuition during the last month of Noa attending the center. Jessica Signorelli, the former director was aware of this, yet still rather than awaiting payment from the DSS she still withdrew the $900+ tuition fee and informed me that when DSS pays the center, THE CENTER WILL REIMBURSE ME THE $900+ VIA CHECK AND IT WILL TAKE 4-8 WEEKS. So let me bring you to the present. It is April 5,2025, and still no check. When I called the center last week Friday, the current director, Stacey, informed me that she is aware of what's due to me and has to communicate with her boss Jennifer Stroudsburg about it. Now, when I called back yesterday, April 4, I was informed that Jennifer said it is DSS responsibility to pay me. From the very beginning both tle and DSS informed me that the school is responsible for the reimbursement.
I am writing this post with a broken heart to the shame of TLE, that I have to be going through this. Before my leaving TLE in December 2024, to pursue other endeavors in my teaching career, I promised my kiddos I will surprise them with a pizza party before they graduate this year, but I truly do not want to even see the center. THIS HAS BEEN A HORRIBLE LEARNING EXPERIENCE and I will not recommend this place to any parent especially those who pay out of pocket like I did for all of Noa's time there, except for the last month. TLE: You make over $100k a month, you can afford to reimburse me my $900 that is due to me!
*Please note that I am not the first parent that this has happened to. There were many...
Read moreMrs. Lorraine, who teaches at The Learning Experience
I want to take a moment to express my heartfelt gratitude for the unwavering kindness and support you’ve shown my son Michael and me over these last two years. You have been such a source of comfort and strength, especially during some of my most challenging moments.
On my hardest days—when I’d walk into the preschool in my pajamas, exhausted and feeling lost or even hopeless because my son was upset—I often struggled to comfort him in the ways he needed. Whether it was a discussion about taking off his jacket, wearing his underwear, like this morning, or simply letting me leave, you have been there often to step in with empathy, kindness, and care. You would talk to him, guide him with positive reinforcement, and reassure both of us at the same time.
You didn’t just help my son these past two years; you helped me too. You made me feel seen and acknowledged in those difficult moments. It meant so much to see someone be so present for Michael in the ways I wanted to be but couldn’t in those times. I know I can’t always be there for him, but knowing you are nearby gives me such peace of mind.
And it’s not to say that Mrs. Arti or Ms. Evie aren’t wonderful—because they are! But you’ve been with us since day one. Your commitment to Michael as he’s grown and changed has been so memorable. Your kindness fills my heart with joy, especially because I see him respond to you with such trust and comfort. That’s something I will always treasure.
I’ll never forget one particular day in Spring when Michael was very upset, and I left the preschool on the verge of tears myself. Later that day, you sent the sweetest picture through the preschool app of you and Michael smiling together, letting me know everything was okay. That simple gesture touched my heart more than words could ever express. I will never ever forget that kindness—it meant so much to me.
Thank you, Mrs. Lorraine, for your patience, compassion, and the countless ways you’ve supported my son and me. You’ve made a lasting difference in our lives, and I’m so grateful to have had you by Michaels side during this journey.
With all my...
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