Planet Fitness — Local services in Town of Brookhaven

I’ve been going to this gym since it opened. The staff are super friendly, gym is always spotless and taken care of. However, like other reviewers have said it is constantly filled with teenagers. I would’ve loved the promo as a teen also, but they take up all the weight machines and I see them constantly just sitting there on their phone. I’ll go to a different machine and come back and they’ll still be sitting there after 5-10 minutes. It’s absolutely ridiculous. I know the promo isn’t for this gym specifically, but it’s really frustrating when people pay for this gym and can’t even use the machines we want to. I agree that the promo should only be certain hours of the day from the morning until around 5, since that’s the busiest time at the gym in general and then all these parents drop their kids off here after they get back from work. It’s super frustrating and I wish I didn’t have to complain because I love everything else...

Why do I always have to remind the workers to turn on the hot water when I want to utilize the showers? Shouldn’t it be the first thing they do next shift if they shut it off or at Midnight Monday when they re-open? I’ve had to leave the shower to grab my phone getting it wet to make a call to the front. Half the time they don’t even turn it on. The one overnight guy said he needed access to the female locker room. He came in and didn’t fix anything. Then another guy working overnight went into the boiler room and it worked. Really poor communication. All they’re doing is standing around overnight. I’m a paying member. Why am I having to ask for this to happen??? Watch. This Sunday/Monday when I go in there at midnight there will be no hot water. This needs to be addressed. Also when someone applies does the manager for this club just not answer anyone? Really bad...

This Gym is great. It is exceptionally clean and staff are extremely friendly. However, every afternoon about 100 high school aged kids come to work out. They congregate, text while sitting on machines, and generally hang out at the gym. It's nice that the gym promotes healthy living among the youth with their summer promotion, it's just that every single bench and smith machine are taken at all times, while there is seemingly endless unoccupied cardio equipment. Perhaps they should limit the hours of the promotion such that the high-school kids who are on summer break cannot come during highly trafficked hours (3-7PM). It would also be nice if they replaced some of the cardio equipment with resistance equipment, as I have never once seen all of the cardio equipment...