I was with my 82 year old mother, with her car. The car hadn't been started in a while, and after having it jumped by AAA, we drove into town to check the tire pressure. It died as soon as I put it into park. I assumed a new battery was in order. Not knowing a thing about batteries - we walked to O'Reilly's and Cody helped us with a battery. We didn't have any tools and so no way to install the battery - additionally the battery was sooo heavy - wasn't sure how I would carry for 2-3 blocks to where the car had died. Cody loaned us a little cart and the tools needed to change the battery. it was super easy - the car started and we returned the cart and tools. since then I've told many about my experience. Cody made a terribly frustrating time much less frustrating. ...
Read moreUpon arriving in Wautoma from out of town, my battery light came on. I stopped in at O'Reilly's to have the issue checked. Gage not only determined that my battery was bad, but helped install a new one in a snow storm and checked my electrical system to insure nothing else was wrong. Everything else checked out and I was on my way in a short amount of time. Gage provided excellent service, a great option for a new battery, and peace of mind on my drive home from Wautoma. He...
Read moreThe staff for the most part is unhelpful and rude a lot of the times. I have also gotten more wrong parts from here than correct ones for my car since the workers love to tell me what I drive and what I need for it. Mind you I'm an account holder there and prefer to drive to a different location farther away from my house than this one that is literally three blocks away...
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