Tractor Supply Co. — Local services in Town of Erwin

I just waited for an associate for over 20 minutes to fill a propane tank outside after I left my drivers license at the checkout counter. I called while I was waiting outside and another associate was paged to come outside to meet me. No one came. I went back into the store to retrieve my drivers license and told the employee to forget it and that I wanted to speak to a manager. I met a manager at the customer service counter and the manager told me she was the only one that was certified to fill the tanks and that she was busy on the phone for all of 20 minutes. Now mind you when I walked back to the customer service desk the manager was sitting down along with 2 other associates talking and doing nothing else. Horrible service and...

I used to deliver to this store at my last job and its stores like this that made me quit. Not a good place to deliver too. They have a sign on the door saying receiving hours are between 8am and 5pm and my appointment time was schedules for 8am. I ring the bell at 8 and the manager comes out takes the paperwork and says “Ok as soon as I get a forklift operator you will be unloaded” then he shuts the door and doesn’t even offer me the bathroom or anything like most places do. They finally start at 10am and finish at 11am. Not fun when a store takes 3 hours to unload when your a truck driver not getting paid by the hour. I wouldn’t shop here because of that manager who shut the door in my face like that. He must not like truck drivers...

I had ordered an item online and had it shipped to the store to avoid shipping costs since it was a large heavy item. I got the email the next day saying it was at the store ready for me to pick up. I fit that stop into my schedule a couple days later. I walked into the store, up to the customer service desk gave them my info an in under 2 minutes I was walking out the door with my item. I have to say that was a perfect way to ensure what I wanted was at the store when I could get there. So it is the next best thing to having it delivered to my doorstep when delivery is cost...